Inbound Bank Support Specialist — Paid Training

D L Resources Pte Ltd; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

D L Resources Pte Ltd in Singapore is recruiting for a non-sales role within a 5-week paid training program. The position involves inbound calls regarding bank accounts, servicing campaigns, and helpdesk inquiries, with a focus on customer satisfaction.

Staff will follow through on cases, ensuring compliance and confidentiality in every customer interaction. Shifts include weekends and public holidays to support 24x7 operations.

Qualifications

• No prior experience required.
• Onsite training provided by our dedicated team.
• Ability to work in a fast-paced call centre environment.

Responsibilities

• Inbound call handling for accounts servicing and inquiries.
• Customer fulfillment follow-through on cases and requests.
• Uphold bank compliance and confidentiality standards in all interactions.

Skills

English proficiency

Communication skills

Interpersonal skills

Analytical skills

Team player

MS Office

Tools

MS Office

Job description

D L Resources Pte Ltd in Singapore is recruiting for a non-sales role within a 5-week paid training program. The position involves inbound calls regarding bank accounts, servicing campaigns, and helpdesk inquiries, with a focus on customer satisfaction.

Staff will follow through on cases, ensuring compliance and confidentiality in every customer interaction. Shifts include weekends and public holidays to support 24x7 operations.