Banking Call Centre Associate — Rotational Shifts & Training

D L RESOURCES PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

D L RESOURCES PTE LTD in Singapore seeks an enthusiastic Call Centre Associate to handle inbound banking inquiries, campaign questions and product information. You will support customers with timely case handling and maintain data confidentiality.

Fresh graduates are encouraged to apply. A degree or diploma in any discipline is suitable; strong English and PC skills, plus a CAN-DO attitude, are essential for success in a fast-paced, rotating shifts environment.

Qualifications

• Degree/ Diploma in any discipline.
• Fresh graduates encouraged to apply.
• Call Centre or financial services experience is helpful but not required.
• Positive CAN-DO attitude and commitment to quality service.
• Strong English communication and interpersonal skills.
• Proficient in PC skills including MS Office.
• Willingness to work staggered shifts including weekends and public holidays.

Responsibilities

• Inbound call handling for bank accounts servicing, campaigns and product enquiries.
• Fulfillment of case handling and customer follow-up.
• Adhere to group compliance, confidentiality, and data protection standards.

Skills

CAN-DO attitude

Excellent communication

Analytical skills

Team player

English proficiency

PC skills

Education

Degree/ Diploma in any discipline

Tools

MS Office

Job description

D L RESOURCES PTE LTD in Singapore seeks an enthusiastic Call Centre Associate to handle inbound banking inquiries, campaign questions and product information. You will support customers with timely case handling and maintain data confidentiality.

Fresh graduates are encouraged to apply. A degree or diploma in any discipline is suitable; strong English and PC skills, plus a CAN-DO attitude, are essential for success in a fast-paced, rotating shifts environment.