HR Governance & Employee Relations, Principal
Location: Singapore, SG-AIA Singapore | Type: Full time | Posted: Yesterday | JR-60821
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
About the Role
Play an integral role in ensuring Human Resources policies and procedures are developed, maintained and compliant with organisation and legislative requirements. Lead the employee and industrial relations matters to help build and sustain a positive and engaged work environment.
Responsibilities
- Human Resources Governance – Act as lead advisor and liaison for Human Resources Governance related matters with Risk, Compliance and Internal Audit.
- Central point for Human Resources policies and procedures by partnering with department stakeholders (e.g., Human Resources Operations and Centre of Excellence teams) to ensure completeness of respective policies and procedures.
- Singapore entity liaison with Group Human Resources on governance and risk management, identify gaps and implement appropriate mitigation plans.
- Collate and analyse employee feedback on a regular basis and recommend updates to associated policy and procedures to generate positive outcomes.
- Employee Relations – Set direction, maintain policies, and be the key point of contact in all matters relating to employee and industrial relations.
- Advise senior leaders, managers, and Human Resources Business Partners on employee and industrial relations – including disciplinary and grievance procedures and other issues that may arise.
- Responsible for review of employee grievances and investigations as per internal local and Group standards in a timely and efficient manner.
- Share knowledge with senior management and other colleagues to ensure broader understanding of employment requirements, industrial relations and best practices.
- Ensure satisfactory union‑management relations and manage collective bargaining agreement; lead grievance procedures including arbitrations and assist all levels of management on union‑labour matters.
Requirements
- Qualifications: Bachelor’s Degree, with specialisation in Human Resource preferred.
- Experience: Specialist knowledge and experience of Human Resources policies and procedures and associated governance and compliance.
- Experience: Specialist knowledge and experience of employment legislation, industrial relations / unions, and management of employee grievances and investigations.
- Other skills: Strong business acumen and ability to work across the organisation to achieve the desired business outcomes; excellent written and verbal communication skills; effective communication skills, experience of liaising with and influencing senior stakeholders; high learning and adaptability; critical thinker with strong problem-solving and detail‑oriented skills; well‑developed analytical skills to manage talent acquisition metrics and drive improvements; creative thinker while maintaining a strong focus on practical solutions; able to work with minimal supervision in a fast‑paced environment; strong people skills; able to collaborate effectively across multiple departments (e.g., Risk and Compliance, Internal Audit, Legal), Group Human Resources and with external bodies.
Next Steps
You must provide all requested information, including personal data, to be considered for this opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.