Roles & Responsibilities
Job Scope: Employee Relations
- Act as the primary point of contact for employee (Retail Front End) inquiries and concerns.
- Address and resolve employee issues and conflicts in a fair and timely manner.
- Facilitate employee engagement activities and initiatives.
- Support performance management processes and provide guidance on disciplinary actions.
- Support full HR Operations within the retail function.
- Communicate, educate and ensure smooth execution of HR SOPs and policies.
- Conduct weekly/monthly store visits to build employee relations & ensure compliance.
Recruitment
- Manage end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and offer management.
- Collaborate with hiring managers to understand staffing needs and create job descriptions.
- Maintain and build relationships with recruitment agencies and job boards.
- Evaluate, ascertain talent suitability and work on reference checks.
Compensation and Benefits – Administration
- Prepare salary proposals for newly hired Retail Employees.
- Ensure all employee relation is within Union’s guidelines and agreement (CA).
- Medical administration – registration, deregistration, claims, processing and coordination with medical partners.
- HR Administration within the allocated area including HR letter writing.
- Maintain GHR with updated records, i.e. transfer, termination, changes of status.
Payroll
- Manage payroll processing, including new hires, termination, OT computation, allowances, deductions, salary recovery, leave and benefit administration, employee claims etc.
- Preparation and submission of income tax clearance (IR21) for work pass holder.
- Prepare and submission of CPF, IR8A, government paid claim.
- Ensure employee data accuracy and process control improvements.
Preparation of Payroll report and brand billing.
- Submission of Government Survey and attend to auditor on the yearly audit exercise.
- Maintain payroll best practices to improve efficiency and processes.
- Involve in HR initiatives and HR projects.
- Perform ad-hoc duties as per assigned.
Other Administrative Duties
- Work pass application & termination with repatriation admin.
- Any other HR duties as assigned.
Requirement
- Minimum 2–3 years of work experience in HR Generalist role.
- Minimum a diploma in HRM or Administration.
- Able to multi‑task and has good organizational skills.
Working Arrangement
- Location: Changi Airport
- Working Hours: Mondays to Fridays
- Salary: $3300 to $3900 / Month
- EA License No.: 96C4864 (Shanice Lim Xin Ni)
- Reg. No.: R22110485
Skills
- Microsoft Office
- Administration
- Payroll
- Auditor
- Employee Engagement
- Income Tax
- HR Policies
- Benefits Administration
- Resource Management
- Human Resources
- Screening
- Employee Relations
- Process Control
- Sourcing
- Performance Management
- Audit