HR & Back Office Executive - Remote

Mashreq Bank; Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

A leading financial services company is seeking an HR & Back Office Executive to join their remote team. The ideal candidate will manage HR operations, support recruitment, and maintain employee records. This full-time role requires excellent multitasking abilities and proficiency in HR processes. Join a collaborative environment that offers competitive salary and benefits.

Benefits

Competitive salary

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Remote work flexibility

Qualifications

• Minimum 1–3 years of experience in HR administration or related fields.
• Experience with HR software and remote work coordination is a plus.

Responsibilities

• Assist in recruitment activities and coordinate onboarding processes.
• Maintain employee records and HR databases.
• Support payroll processing and leave management.
• Handle queries from employees regarding HR policies.

Skills

Proficiency in MS Office Suite

Strong written and verbal communication skills

Organizational and analytical abilities

High level of confidentiality and professionalism

Ability to manage multiple tasks efficiently

Education

Bachelors degree in Human Resources

Job description

Job Summary

American Express is seeking a dedicated and detail-oriented HR & Back Office Executive to join our dynamic team remotely. This role is ideal for a professional who thrives in a fast-paced environment, enjoys multitasking, and is passionate about supporting HR operations and administrative functions. You will be responsible for assisting with HR processes, maintaining records, and ensuring smooth day-to-day back-office operations while upholding the highest standards of confidentiality and accuracy.

Key Responsibilities

• Assist in recruitment activities, including screening resumes, scheduling interviews, and coordinating onboarding processes.

• Maintain and update employee records, HR databases, and attendance logs.

• Support payroll processing, leave management, and other HR administrative tasks.

• Coordinate internal communications, HR announcements, and employee engagement initiatives.

• Handle queries from employees regarding HR policies, benefits, and procedures.

• Prepare reports, presentations, and HR metrics as required by management.

• Ensure compliance with company policies, labor laws, and organizational procedures.

• Assist in back-office functions such as data entry, document management, and process optimization.

Required Skills and Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong understanding of HR processes, labor laws, and payroll systems.

• Excellent written and verbal communication skills.

• Strong organizational, analytical, and problem‑solving abilities.

• High level of confidentiality, integrity, and professionalism.

• Ability to work independently and manage multiple tasks efficiently.

Experience

• Minimum 1–3 years of experience in HR administration, back‑office operations, or related fields.

• Experience in handling HR software and remote work coordination is a plus.

Working Hours

• Full‑time remote position with flexible working hours, aligned with American Express operational requirements.

• May require occasional participation in meetings across different time zones.

Knowledge, Skills, and Abilities

• Knowledge of HR policies, recruitment lifecycle, payroll, and employee engagement practices.

• Ability to maintain accurate records and generate HR reports.

• Strong multitasking and time‑management skills.

• Ability to work effectively in a remote environment while collaborating with cross‑functional teams.

• Adaptability to evolving processes and technologies in HR operations.

Benefits

• Competitive salary and performance‑based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Paid time off and holiday benefits.

• Professional development and training opportunities.

• Remote work flexibility and supportive work‑life balance initiatives.

Why Join American Express

• Join a globally recognized company known for innovation, customer service, and a strong organizational culture.

• Be part of a collaborative, inclusive, and high‑performing team.

• Opportunity to grow your career in HR while gaining exposure to international business practices.

• Work in a flexible, remote environment that values your contributions and development.

How to Apply

Interested candidates are invited to submit their updated resume and a cover letter highlighting relevant experience and qualifications to the official American Express Careers Portal. Applications will be reviewed on a rolling basis.