Housekeeping Attendant (Public Area)-Ji Hotel Orchard Singapore

H WORLD HOLDINGS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A major hospitality company in Singapore seeks a dedicated Housekeeping Staff member. The ideal candidate will maintain standards of cleanliness in guest rooms and public areas, assist with special events, and provide excellent service to guests. Fluency in Mandarin is essential for effective communication with clients. This position requires the ability to work a 6-day work week, including weekends and public holidays. Candidates must be Singapore Citizens, Permanent Residents, or LTVP+ holders.

Qualifications

• Prior housekeeping or cleaning experience preferred.
• Ability to work independently and efficiently follow cleaning schedules.
• Strong sense of responsibility and attention to detail.

Responsibilities

• Clean and tidy guest rooms according to hotel standards.
• Maintain cleanliness in guest rooms and public areas.
• Ensure rooms and public areas meet hotel cleanliness standards.
• Perform regular cleaning tasks and replenish supplies.
• Report maintenance issues or lost items to the supervisor.
• Assist in maintaining cleanliness for special events or VIP rooms.
• Provide courteous assistance to guests.
• Follow safety and hygiene procedures.

Skills

Fluent in Mandarin

Attention to detail

Positive service attitude

Positive service attitude

Job description

Job Responsibilities:

• Clean, tidy, and make up guest rooms according to hotel standards, including changing linens, making beds, and replenishing amenities.

• Maintain cleanliness and hygiene in all guest rooms, bathrooms, and public areas, including lobbies, corridors, restrooms, and other common spaces.

• Ensure all rooms and public areas are well-presented and meet hotel cleanliness standards at all times.

• Perform regular cleaning tasks such as dusting, vacuuming, mopping, wiping glass surfaces, sanitizing touch points, and replenishing supplies.

• Check and report any maintenance issues, damaged items, or lost & found to the supervisor promptly.

• Replenish cleaning trolleys and ensure proper use and storage of cleaning equipment and chemicals.

• Assist in setting up and maintaining cleanliness for special events or VIP rooms as required.

• Provide courteous and professional assistance to guests when approached, ensuring guest satisfaction and service excellence.

• Follow all safety, security, and hygiene procedures established by the hotel.

Requirements:

• No formal education required; prior housekeeping or cleaning experience preferred.

• Fluent in both English and Mandarin (spoken and understanding). "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

• Open to Singapore Citizens, Permanent Residents, or LTVP+ holders only.

• Ability to work independently and follow cleaning schedules efficiently.

• Courteous and professional, with a positive service attitude.

• Strong sense of responsibility and attention to detail.

• Able to work on a 6-day work week schedule, including weekends and public holidays.