Hospitality Captain: Lead Guest Service & F&B

CONRAD SINGAPORE ORCHARD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company located in Singapore is seeking a Captain to provide exceptional service in a dining setting. This role requires a strong focus on customer satisfaction and the ability to communicate effectively, especially in English and Mandarin/Cantonese. The Captain will ensure all service procedures are followed, assist guests warmly, and promote hotel offerings. Ideal candidates are motivated, flexible, and possess a senior high school education or hospitality specialty.

Qualifications

• Good English skills to meet business needs.
• Able to communicate in Mandarin/Cantonese in a Chinese Restaurant.
• Positive attitude and flexibility to changing requirements.

Responsibilities

• Maintain high customer service focus and promote hotel services.
• Greet guests warmly and assist with their needs.
• Follow up on guest inquiries promptly.

Skills

Customer service focus

Communication skills in English

Ability to communicate in Mandarin/Cantonese

Knowledge of food and beverage service

Motivated and committed to learning

Education

Senior High School education or specialty in Hospitality

Job description

A leading hospitality company located in Singapore is seeking a Captain to provide exceptional service in a dining setting. This role requires a strong focus on customer satisfaction and the ability to communicate effectively, especially in English and Mandarin/Cantonese. The Captain will ensure all service procedures are followed, assist guests warmly, and promote hotel offerings. Ideal candidates are motivated, flexible, and possess a senior high school education or hospitality specialty.