Hospital Call Agent ( Healthcare - Booking Office ) #HYT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Temporary (Bed & Surgical Booking Office) professional in Singapore. Responsibilities include administrative support and scheduling. Candidates must have GCE ‘O’ Levels and strong communication skills. Immediate starters preferred. This role requires 42 hours per week and offers a convertible contract.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable working in a fast-paced hospital environment.
• Immediate starters preferred.

Responsibilities

• Provide administrative support to the Bed & Surgical Booking Office.
• Ensure timely and accurate scheduling of beds and procedures.
• Respond to calls professionally and within service standards.
• Follow appointment booking guidelines and SOPs.
• Disseminate updates from hospital departments effectively.
• Handle difficult customer queries and perform service recovery when necessary.

Skills

Strong communication

Customer service

Education

Minimum GCE ‘O’ Levels or equivalent

Job description

Position: Temporary (Bed & Surgical Booking Office)

Location: Bishan

Employment Type: 3-Month Contract , Convertible to Perm
Start Date: Immediate

Working Hours:

• 5 days/week (including Saturdays; Sunday & PH off)
• Total: 42 hours/week
• Staggered weekday shifts:
  • 7:00 AM – 4:30 PM
  • 8:00 AM – 5:30 PM
  • 8:30 AM – 6:00 PM
• Saturday: 7:00 AM – 4:00 PM
• Minimum 45 minutes lunch break
• Non-uniformed dress code

Job Responsibilities

• Provide administrative support to the Bed & Surgical Booking Office
• Ensure timely and accurate scheduling of beds and procedures
• Respond to calls professionally and within service standards
• Follow appointment booking guidelines and SOPs
• Disseminate updates from hospital departments effectively
• Handle difficult customer queries and perform service recovery when necessary

Requirements

• Minimum GCE ‘O’ Levels or equivalent
• Strong communication and customer service skills
• Comfortable working in a fast-paced hospital environment
• Able to commit for the full duration of the contract
• Immediate starters preferred

All qualified applicants, please click “APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/[phone]

Email: [e-mail]