Head of Operations and Facilities

DULWICH COLLEGE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

An international education institution in Singapore is looking for a Head of Operations and Facilities to oversee campus operations and facilities management. This key role involves leading third-party service providers, managing campus safety, and executing long-term development projects. Ideal candidates will hold a relevant degree and have at least 5 years of experience in facilities management. Exceptional communication and leadership skills are essential, alongside a strong commitment to safety and sustainability.

Qualifications

• At least 5 years’ experience in facilities or property management.
• Strong experience managing large third-party service contracts.
• Excellent written and verbal English communication skills.

Responsibilities

• Lead and oversee all third-party service providers.
• Manage the campus masterplan and CAPEX submissions.
• Serve as the College’s Health & Safety Coordinator.

Skills

Stakeholder management

Negotiation skills

Customer service

Team leadership

Sustainability knowledge

Education

Degree in Facilities Management, Engineering, or related discipline

Job description

Dulwich College (Singapore) is a leading international school committed to excellence in teaching, learning and operational support. We are seeking an experienced and forward‑thinking Head of Operations and Facilities to oversee our campus operations, facilities management, health & safety, and long‑term campus development.

As a key member of the Business Administration team, you will ensure our campus remains safe, efficient, sustainable, and fully aligned with the College’s mission to deliver an outstanding learning environment.

Key responsibilities of the role include:

Operations & Facilities Management

• Lead and oversee all third‑party service providers, including maintenance, security, cleaning, landscaping, catering, bussing, and nursing services.
• Ensure all campus facilities, systems and equipment meet Dulwich College International standards and comply with local regulations.
• Manage relocations, logistics and transportation services across the school.
• Deliver small, medium and large‑scale premises improvement projects in collaboration with internal and external stakeholders.
• Oversee maintenance schedules, engineering systems, energy efficiency initiatives and sustainability projects.

Capital Projects & Master Planning

• Lead the 10‑year campus masterplan, coordinating architects and designers to realise academic and infrastructure visions.
• Prepare CAPEX submissions, budgeting, vendor proposals and project documentation.

Health, Safety & Risk Management

• Serve as the College’s Health & Safety Coordinator, supporting ISO45001 and ISO9001 standards.
• Oversee fire safety procedures, drills, risk assessments, environmental sanitation compliance and accident reporting.
• Act as Deputy Designated Safeguarding Lead for premises‑related safeguarding matters.

Leadership & Financial Oversight

• Lead and develop operations and facilities teams, setting performance targets and supporting professional growth.
• Manage annual and monthly budgets for operations and facilities, ensuring accuracy, accountability and cost‑effectiveness.

The successful candidate will have:

• Degree or relevant professional qualification in Facilities Management, Engineering, Operations or related discipline.
• At least 5 years’ experience in facilities or property management, ideally within an education, healthcare or large community setting.
• Strong experience managing large third‑party service contracts and leading multi‑disciplinary teams.
• Excellent stakeholder management, negotiation skills, and a strong customer‑service approach.
• Knowledge of local regulatory requirements and best practices in H&S, facilities operations and sustainability.
• Excellent written and verbal English communication skills.

Equity Diversity Inclusion Statement

EiM is committed to diversity within its team, organisational practices, policies and culture. It recognises that people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and it encourages and leverages these differences to make its work more relevant and approachable. EiM will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. EiM strives to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. It expects everyone who works with it to share this commitment and to act accordingly, as it aspires to best serve the EiM mission and its community.

Safeguarding Statement

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, social media checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028