Head of Intermediaries (General Insurance)

UNITED OVERSEAS INSURANCE LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A general insurance company in Singapore seeks an experienced Intermediaries Channel Head to manage Agents and Brokers channels and drive business strategies. The ideal candidate will lead a team, enhance customer service, and possess strong sales abilities and a Bachelor’s degree in Business or related discipline. This role offers a competitive environment focused on growth and customer satisfaction.

Qualifications

• Minimum 5 years of experience in a similar role in general insurance.
• Deep understanding of the insurance industry and regulations.
• Proven track record of achieving results.

Responsibilities

• Oversee the Agents and Brokers channels.
• Develop business strategies and identify growth opportunities.
• Lead and develop staff members for exceptional service.

Skills

Sales and negotiation abilities

Analytical skills

Networking and communication skills

Collaborative attitude

Leadership skills

Education

Bachelor’s Degree in Business or related discipline

Professional insurance qualifications

Job description

Company Description

United Overseas Insurance Limited (UOI) is a general insurance company founded in 1971, offering a wide range of consumer and commercial insurance classes. As a member of the UOB Group and listed on the Singapore Stock Exchange, we adhere to our values of being honourable, enterprising, united, and committed in delivering trusted insurance solutions to our clients.

Role Description

As the Intermediaries Channel Head, you will oversee the Agents and Brokers channels. You will develop and execute business strategies, identify growth opportunities, manage the channel’s budget and resources, and lead and develop your staff members.

You will lead a team of professionals to provide exceptional service to support revenue growth and to achieve customer satisfaction. This includes servicing support to grow new customers and retain existing customers, and driving transformation initiatives to support the organisation’s strategic thrusts.

Main Responsibilities

• Develop and communicate a clear vision and strategic direction for the channel, aligning with the organisation’s overall goals.
• Lead a team of professionals to achieve the channel GWP and underwriting profit budget.
• Identify, establish, and nurture partnerships with key stakeholders to promote the sale of insurance products.
• Plan and execute new product development initiatives for business growth.
• Evaluate, underwrite and quote risks for commercial classes in line with Company’s underwriting guidelines and treaty programme.
• Place facultative reinsurance where required.
• Collaborate with the Strategy & Transformation Office (STO) to drive transformation initiatives on products and processes.
• Conduct technical training within the Division to strengthen and enhance underwriting skills.
• Build and nurture high-performing teams by fostering an inclusive and empowering work environment.

Requirements

• Bachelor’s Degree in Business or a related discipline
• Professional insurance qualifications
• Minimum 5 years of experience in a similar role in general insurance
• Deep understanding of the insurance industry, including regulations and market dynamics.
• Strong sales and negotiation abilities, with proven track record of achieving results and delivering value for the division and organisation
• Strategic mindset with strong analytical skills and problem-solving abilities
• Excellent networking and communication skills
• Collaborative attitude to build trust and rapport with internal and external stakeholders
• Inspiring leadership style that empowers staff members and create a high-performance team