Head of Agency Distribution and Digital Transformation, Asia

Allianz; Singapore; Hybrid; SGD 150,000 - 200,000; Full time

Job summary

A leading insurance company is seeking a strategic leader to oversee the agency distribution channel in Asia. This pivotal role requires a minimum of 15 years in insurance distribution, with strong skills in managing agency networks and driving digital transformation. The ideal candidate will possess exceptional stakeholder management abilities and will be fluent in English, with knowledge of additional Asian languages a plus. This position offers opportunities for professional development and a commitment to hybrid work options.

Benefits

Flexible & remote work options

Robust health benefits

Career development opportunities

Qualifications

• At least 15+ years in insurance distribution, including 5+ years in agency management.
• Fluent in English; proficiency in additional Asian languages desirable.
• Sound knowledge of agency sales and sales processes.

Responsibilities

• Develop and lead the regional strategy for agency distribution.
• Drive agency recruitment, training, and retention.
• Lead the digital strategy for agency and partnerships.

Skills

Strategic foresight

Stakeholder management

Analytical skills

Exceptional influencing skills

Leadership development

Education

Degree in a relevant field

Tools

CRM

Analytics

AI

Job description

Job Purpose

This pivotal role leads the
Agency distribution channel across Asia (Life & P&C) and
Digital transformation for distribution [agency, bank partnerships, others] & customer.
The mandate is to develop a next-generation distribution ecosystem aligned with Allianz’s Pinnacle 2030 strategy, integrating agency professionalization and digital solutions for growth. The role demands a strategic, innovative leader experienced in delivering results while building long-term capabilities across diverse markets.

What you do

Your key responsibilities are:

• Strategic Leadership
  Develop and lead the regional strategy for agency distribution and digital transformation across Asia, elevating operating entities to new heights of excellence.
  Provide executive-level guidance to ensure alignment between country-level execution and regional/global priorities.
• Agency Channel Development
  Drive agency recruitment, training, compensation, retention, productivity, and leadership development across markets.
  Implement leading practices for agency channel growth, integrating legacy models with new approaches.
  Promote a customer-focused, digital culture throughout the agency force.
• Digital Transformation of Distribution
  Lead the digital strategy for agency, partnerships, and multi-channel sales.
  Use CRM, analytics, mobile, and AI to enhance sales, recruitment, and customer value.
  Promote digital platform adoption for streamlined experiences for advisors, partners, and customers.
• Partnerships [ Digital Go-to-Market Enablement ]
  Collaborate with bancassurance partners to co-develop differentiated digital-first propositions.
  Create and refine go-to-market strategies leveraging internal benchmarks and external best practices.
  Ensure strong partner alignment on joint transformation roadmaps.
• Analytics & Business Planning
  Build advanced analytics capabilities to measure and enhance distribution performance.
  Lead annual business planning, ensuring country plans align with regional growth, profitability, and transformation goals.
  Monitor and report on performance KPIs, conducting business reviews and financial reporting.
• Performance, Optimization & Efficiency
  Deliver regional agency and partnership KPIs across growth, productivity, persistency, and efficiency.
  Continuously collaborate with entities to refine metrics and processes, driving operational efficiency and effectiveness.
  Leverage regional performance insights to identify opportunities and adapt strategies.
• Strategic Business Case Evaluation
  Collaborate with markets to assess and evaluate business cases, mitigating risks, unlocking opportunities, and ensuring alignment with business objectives.
• Stakeholder Management & Influence
  Collaborate closely with local entities to co-create tailored solutions that propel business outcomes, fostering a unified approach to regional objectives. Cultivate robust relationships with key distribution and product stakeholders, facilitating the seamless exchange of insights and best practices. Represent the distribution and customer perspective in strategic discussions, ensuring that stakeholder voices are actively integrated into decision-making and innovation processes.
  Build strong partnerships with Chief Agency Officers, bancassurance leaders, and bank partners, marketing, products etc.
  Serve as the voice of distribution and customers in various forums.

Leadership & General Skills

Strategic foresight and execution excellence in both local and multi-country contexts.
Analytical strength to drive data-led decisions.
Exceptional influencing skills to manage diverse stakeholders.
Proven people leadership, developing high-performing, future-ready teams.

Languages

English fluency required; Asian language skills desirable.

Impact of the Role

This role is central to Allianz Asia’s ambition of building the strongest, most digitally enabled distribution franchise in the region, delivering:
A scalable, professionalized agency force across Life & P&C.
Differentiated bancassurance value propositions powered by digital.
Sustained balance of immediate growth performance and long-term transformation.

What you bring

Degree qualified with at least 15+ years in insurance distribution, with multi-disciplinary exposure to products, digital asset management, technology, or operations etc., including 5+ years in agency management.
Language Skills: Fluent in English; proficiency in additional Asian languages is desirable.
Industry Knowledge: Possesses sound knowledge of agency sales, sales processes, trend identification, and a profound understanding of products and back-office functions.
Analytical Skills: Strong analytical and conceptual abilities.
Communication Skills: Excellent communication skills.
Stakeholder Management: Strong ability to manage stakeholders effectively.
Interpersonal Skills: Team player with excellent interpersonal and relationship-building skills.

This role offers a unique opportunity

to lead transformative initiatives in the Asia, driving growth and excellence across distribution channels.
AI-Skills, ChatGPT and copilot an advantage.
Proven track record in digital distribution transformation across agency and bancassurance.
Exposure to both Life and P&C products across multiple Asian markets.

Technical & Industry Expertise

Deep expertise in agency and bancassurance distribution dynamics.
Proficiency in analytics, CRM, AI, and digital ecosystems.
Strong knowledge of regulatory and operational environments across Asia.

What we offer

We are one of the World’s Best Workplaces (Singapore 2024) & Great Place to Work.
Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
An employer that is committed to supporting hybrid work and readily provides flexible & remote work options.
Access to LinkedIn Learning and Degreed and career opportunities across the world, to support your continuous learning and you taking control of your career development.
Robust and comprehensive benefit offerings for your health and well being.
Initiatives to support your financial wellness through selected discounted Allianz insurance products, pension contributions and our referral bonus scheme.
The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.