Guest Room Operations Lead

UOL SOMERSET INVESTMENTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Guest Room Team Leader to oversee housekeeping operations. The successful candidate will be responsible for supervising room attendants, ensuring high standards of cleanliness, and addressing resident concerns. This role requires strong leadership skills and attention to detail to enhance guest comfort and service quality. The ideal candidate should be proficient in housekeeping operations and have substantial experience managing teams.

Qualifications

• Full conversant with all housekeeping operations and procedures.
• Experience in supervising and training housekeeping staff.
• Ability to handle and investigate complaints regarding housekeeping services.

Responsibilities

• Assign and supervise activities of room attendants.
• Conduct orientation and in-service training for housekeeping associates.
• Inspect assigned apartments for cleanliness and maintenance.
• Counsel, motivate, and discipline employees as needed.

Skills

Housekeeping operations

Supervision and training

Complaint investigation

Attention to detail

Job description

A hospitality management company in Singapore is seeking a Guest Room Team Leader to oversee housekeeping operations. The successful candidate will be responsible for supervising room attendants, ensuring high standards of cleanliness, and addressing resident concerns. This role requires strong leadership skills and attention to detail to enhance guest comfort and service quality. The ideal candidate should be proficient in housekeeping operations and have substantial experience managing teams.