Guest Relations Officer x 50

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading management services company in Singapore is hiring 50 Guest Relations Officers to enhance visitor experiences at exhibitions. Candidates should have at least 1 year of experience in customer-facing roles, exhibit professionalism, and possess strong communication and interpersonal skills. Responsibilities include welcoming visitors, managing ticketing, ensuring cleanliness, and assisting in crowd control. The role offers a contract of 1 year with salary ranging from S$2300 to S$2800 plus allowances. Training and uniforms will be provided.

Qualifications

• Min 1 year experience in a customer fronting role.
• Maintain high level of professionalism, punctuality, and grooming.
• Adaptable to shift rotations, including weekends and public holidays.

Responsibilities

• Welcome visitors warmly upon arrival, maintaining a professional and friendly manner.
• Provide information about exhibitions, layout, safety guidelines and general enquiries.
• Manage entry flow and assist in crowd control.
• Assist guests with onsite ticketing, including purchases and registrations.
• Monitor and maintain cleanliness of exhibition zones.
• Ensure exhibits are functioning properly and report issues.
• Support exhibit resets and handle gallery props responsibly.

Skills

Strong communication skills

Interpersonal skills

Professionalism

Adaptability

Job description

Guest Relations Officer x 50

Industry: Arts & Events | Location: Town | Salary: S$2300 - S$2800 + Shift & Mobile Allowance | Working Hours: Scheduled Shifts 10am-10pm (Weekends & PH) | Contract: 1 year + Incentives + Completion Bonus

Customer Service

• Welcome visitors warmly upon arrival, maintaining a professional and friendly manner.
• Provide visitors with key information about exhibition, gallery layout, safety guidelines and general enquiries.
• Manage entry flow and assist in crowd control to ensure a smooth guest experience.
• Assist guests with onsite ticketing, including ticket purchase, ticket scanning, wristband distribution, and registration.

Exhibition Care

• Monitor and maintain the cleanliness and orderliness of exhibition zones and common areas throughout the day.
• Ensure exhibits and immersive installations are functioning properly, promptly report any technical or operational issues.
• Support exhibit resets or transitions between show sessions, including lighting, audio, and interactive components.
• Handle gallery props, interactive items, and equipment responsibly as per SOP.
• Any other assigned duties required by supervisor.

Requirements

• Min 1 year experience in a customer fronting role.
• Maintain high level of professionalism, punctuality, and grooming.
• Strong communication skills and interpersonal skills.
• Adaptable to shift rotations, including weekends, public holidays, and extended operating hours during special events.

Other Information

Training & Uniforms will be provided.

To apply, please send a copy of your resume to [e-mail].