Guest Experience Specialist - Part-Time Front Desk

InterContinental Hotels Group; Singapore; On-site; SGD 20,088 - 27,900; Part time

Job summary

A global hotel chain in Singapore seeks a Guest Service Agent. This role involves checking guests in and out, handling inquiries and complaints, and contributing to hotel revenue growth. Ideal candidates will have effective communication skills, a positive attitude, and be reliable team players. Flexibility to work 3-4 days per week is preferred. Join a dynamic environment dedicated to enhancing the guest experience.

Qualifications

• Must be able to communicate effectively in English.
• Positive attitude and pleasant personality are necessary.
• Basic computer literacy required.

Responsibilities

• Check guests in and out efficiently while managing payments and bills.
• Address guest inquiries and complaints according to brand standards.
• Assist in hotel revenue growth while ensuring guest satisfaction.
• Coordinate with team members for seamless guest service.

Skills

Communication skills

Customer service

Problem-solving

Education

High school diploma or equivalent

Job description

A global hotel chain in Singapore seeks a Guest Service Agent. This role involves checking guests in and out, handling inquiries and complaints, and contributing to hotel revenue growth. Ideal candidates will have effective communication skills, a positive attitude, and be reliable team players. Flexibility to work 3-4 days per week is preferred. Join a dynamic environment dedicated to enhancing the guest experience.