Guest Experience Specialist

InterContinental Hotels Group; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

A leading hotel chain in Singapore is seeking Guest Service Agents to be the key contact for guests during their stay. Responsibilities include checking guests in and out, handling inquiries, and processing food and beverage orders. Candidates should have a positive attitude and good communication skills along with minimum high school education. Join us to provide exceptional service while contributing to a productive team environment.

Qualifications

• Positive attitude and pleasant personality.
• Ability to efficiently greet and register guests.
• Conversant in English.

Responsibilities

• Check guests in and out efficiently.
• Handle guest inquiries and complaints.
• Process guest food and beverage orders.

Skills

Good communication skills

Positive attitude

Basic computer literacy

Education

Minimum high school/secondary education

Job description

A leading hotel chain in Singapore is seeking Guest Service Agents to be the key contact for guests during their stay. Responsibilities include checking guests in and out, handling inquiries, and processing food and beverage orders. Candidates should have a positive attitude and good communication skills along with minimum high school education. Join us to provide exceptional service while contributing to a productive team environment.