Guest Experience Specialist — Front Desk & Relations

Recruit Express Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Part time

Job summary

Recruit Express Pte Ltd is seeking a friendly Guest Service Officer for a short-term opportunity at a serviced apartment in Singapore. You will handle front desk duties, greet residents, manage enquiries, and assist with check-in/check-out, registration, and information services.

The role emphasizes excellent communication, service orientation, and the ability to work independently while coordinating with other departments to meet residents’ needs.

Qualifications

• Diploma in hospitality or related field required.
• Friendly and service-oriented with a can-do attitude.
• Excellent communication and interpersonal skills.
• Comfortable interacting with guests/residents from diverse backgrounds.

Responsibilities

• Attend to residents' enquiries and requests in a friendly and professional manner.
• Handle guest check-in and check-out procedures.
• Assist with guest registration and maintain accurate records.
• Provide information and assistance regarding the property and its services.
• Handle incoming calls, enquiries and feedback.
• Coordinate with relevant departments to ensure residents' requests are attended to promptly.
• Assist with general front desk and guest service duties.
• Perform other ad-hoc duties as assigned.

Skills

Customer service

Front desk

Communication

Education

Diploma in hospitality

Job description

Recruit Express Pte Ltd is seeking a friendly Guest Service Officer for a short-term opportunity at a serviced apartment in Singapore. You will handle front desk duties, greet residents, manage enquiries, and assist with check-in/check-out, registration, and information services.

The role emphasizes excellent communication, service orientation, and the ability to work independently while coordinating with other departments to meet residents’ needs.