Short-Term Front Desk & Guest Services Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Guest Service Officer for a short-term role at a serviced apartment. You will gain front office and guest relations experience by assisting residents and handling inquiries with a friendly, professional approach.

Responsibilities include check-in/out, guest registration, information on services, answering calls, and coordinating with departments to promptly attend to requests. Hospitality exposure is advantageous.

Qualifications

• Friendly, approachable and customer-service oriented.
• Good communication and interpersonal skills.
• Comfortable handling guest enquiries and interacting with residents from different backgrounds.

Responsibilities

• Attend to residents' enquiries and requests in a friendly and professional manner.
• Handle guest check-in and check-out procedures.
• Assist with guest registration and maintain accurate records.
• Provide information and assistance regarding the property and its services.
• Handle incoming calls, enquiries and feedback.
• Coordinate with relevant departments to ensure residents' requests are attended to promptly.
• Assist with general front desk and guest service duties.
• Perform other ad-hoc duties as assigned.

Skills

Friendly

Customer service

Communication

Interpersonal skills

Independent work

Education

GCE O-Level/Nitec

Higher Nitec

Diploma in Hospitality

Job description

Recruit Express Pte Ltd is seeking a Guest Service Officer for a short-term role at a serviced apartment. You will gain front office and guest relations experience by assisting residents and handling inquiries with a friendly, professional approach.

Responsibilities include check-in/out, guest registration, information on services, answering calls, and coordinating with departments to promptly attend to requests. Hospitality exposure is advantageous.