Temporary Guest Service Officer – Serviced Apartment | 2 Months

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 24,000 - 32,000; Part time

Job summary

Recruit Express Pte Ltd is seeking a friendly Guest Service Officer for a short-term opportunity at a serviced apartment in Singapore. You will handle front desk duties, greet residents, manage enquiries, and assist with check-in/check-out, registration, and information services.

The role emphasizes excellent communication, service orientation, and the ability to work independently while coordinating with other departments to meet residents’ needs.

Qualifications

• Diploma in hospitality or related field required.
• Friendly and service-oriented with a can-do attitude.
• Excellent communication and interpersonal skills.
• Comfortable interacting with guests/residents from diverse backgrounds.

Responsibilities

• Attend to residents' enquiries and requests in a friendly and professional manner.
• Handle guest check-in and check-out procedures.
• Assist with guest registration and maintain accurate records.
• Provide information and assistance regarding the property and its services.
• Handle incoming calls, enquiries and feedback.
• Coordinate with relevant departments to ensure residents' requests are attended to promptly.
• Assist with general front desk and guest service duties.
• Perform other ad-hoc duties as assigned.

Skills

Customer service

Front desk

Communication

Education

Diploma in hospitality

Job description

Looking for a short-term opportunity in the hospitality industry? Join a well-established serviced apartment as a Guest Service Officer and gain valuable front office and guest relations experience!

We are looking for someone who is friendly, service-oriented and confident interacting with guests and residents.

Key Responsibilities

• Attend to residents' enquiries and requests in a friendly and professional manner.

• Handle guest check-in and check-out procedures.

• Assist with guest registration and maintain accurate records.

• Provide information and assistance regarding the property and its services.

• Handle incoming calls, enquiries and feedback.

• Coordinate with relevant departments to ensure residents' requests are attended to promptly.

• Assist with general front desk and guest service duties.

• Perform other ad-hoc duties as assigned.

Requirements

• Minimum GCE N/O Level, Nitec, Higher Nitec or Diploma in hospitality and any other relevant fields.

• Friendly, approachable and customer-service oriented.

• Good communication and interpersonal skills.

• Comfortable handling guest enquiries and interacting with residents from different backgrounds.

• Able to work independently and handle front desk responsibilities.
  

We regret to inform that only suitable candidates will be shortlisted for an interview.