Guest Experience Leader - F&B at Boutique Hotel

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on F&B and room rates in 7,-

Global Learning + Development access

2 nights yearly staycation

20% off Food/Alcohol at group outlets

Job summary

The Garcha Group, in partnership with Marriott International, is seeking an energetic F&B associate in Singapore to deliver exceptional guest service across all outlets, including breakfast, lunch, dinner, lounge, bar, and events.

You will uphold brand standards, maintain ambience, complete Marriott L&D programs, and liaise with culinary teams to ensure seamless operations. English proficiency and 1–2 years in hospitality are preferred.

Qualifications

• Candidate must possess at least Professional Certificate/NITEC or equivalent qualification, with a valid WSQ Food Safety Course Level 1 certification.
• Proficient in spoken and written English to communicate effectively with guests and colleagues.
• Minimum 1–2 years of relevant hospitality experience preferred.

Responsibilities

• Personally ensure guests receive exceptional food and beverage service across all outlets (breakfast, lunch, dinner, lounge, bar, events).
• Maintain ambiance, brand standards, lighting, music, presentation, grooming, uniforms and service attitudes across outlets.
• Attend Marriott Learning & Development training programs for professional growth.
• Collaborate with culinary team for seamless service operations and timely communication.
• Engage with guests in a courteous manner to enhance satisfaction and relationships.
• Maintain sanitation, cleanliness, and food hygiene per Singapore regulations and Marriott standards.
• Oversee inventory, stock control, and routine reporting to support cost efficiency.

Skills

Guest Service

Diligent

Trustworthy

Communication Skills

Education

Professional Certificate / NITEC

Job description

The Garcha Group, in partnership with Marriott International, is seeking an energetic F&B associate in Singapore to deliver exceptional guest service across all outlets, including breakfast, lunch, dinner, lounge, bar, and events.

You will uphold brand standards, maintain ambience, complete Marriott L&D programs, and liaise with culinary teams to ensure seamless operations. English proficiency and 1–2 years in hospitality are preferred.