F&B Supervisor (Hotel)

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Discounts with Marriott hotels

2 nights stay yearly at Garcha Group

20% off Food/Alcohol at group outlets

Job summary

The Garcha Group in Singapore is seeking a dedicated hospitality professional to oversee guest dining experiences across all outlets, including breakfast, lunch, dinner, executive lounge, bar and events.

You will participate in Marriott Learning & Development programs, uphold brand standards and ensure sanitation while building lasting guest relationships. Applicants should hold a Professional Certificate/NITEC, have 2–3 years in hospitality, and strong English communication.

Qualifications

• Guest service experience in hospitality environments.
• Diligent, trustworthy, and reliable.
• Excellent verbal and written English communication.
• Strong interpersonal skills and guest engagement.

Responsibilities

• Regularly monitor and ensure guests receive exceptional food and beverage service across all outlets.
• Maintain ambiance and brand standards including lighting, music, presentation, grooming and service attitude.
• Participate in Marriott L&D training programs to support professional development.
• Coordinate with Culinary team to ensure seamless service operations.
• Engage with guests in a professional, courteous manner to enhance satisfaction.
• Maintain sanitation and food hygiene in line with Singapore regulations and Marriott standards.
• Monitor quality, presentation and portion control of all F&B items.
• Oversee inventory management, stock control and routine reporting for efficiency.

Skills

Guest service experience

Diligent

Trustworthy

Communication skills

Education

Professional Certificate/NITEC or equivalent

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott)
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott)
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott)

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)
• Whiskey Library & Jazz Club (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
• As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
• 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.
• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Regularly monitor and ensure that guests receive exceptional food and beverage service across all outlets, including breakfast, lunch, dinner, executive lounge, bar, and events.
• Ensure all F&B outlets maintain the appropriate ambiance and brand standards, including lighting, music, presentation, employee grooming, uniforms, and service attitudes.
• Attend and complete all required Marriott Learning & Development (L&D) and Lobster Ink training programs to support continuous professional development.
• Maintain effective and professional communication with the Culinary team to ensure seamless service operations.
• Engage with guests in a professional, courteous, and positive manner to enhance guest satisfaction and build lasting relationships.
• Maintain high standards of sanitation, cleanliness, and food hygiene in accordance with Singapore regulatory requirements and Marriott brand standards.
• Monitor the quality, presentation, and portion consistency of all food and beverage items served.
• Oversee inventory management, stock control, and routine reporting to ensure operational efficiency and cost-effectiveness.

Other Requirements:

• Candidate must possess at least Professional Certificate/NITEC or equivalent qualification in any field, along with a valid Singapore WSQ Food Safety Course Level 1 Certification.
• Proficient in spoken and written English to communicate effectively with guests and colleagues.
• Minimum 2-3 years of relevant working experience in the hospitality industry is highly preferred.
• Required skills: Hotel Guest Service Experience, Diligent, Trustworthy, Articulate with strong communication and interpersonal skills.