Guest Experience Guide — Wildlife & Adventures

Mandai Wildlife Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wildlife reserve management organization in Singapore seeks individuals to ensure exceptional guest experiences and smooth operation of adventure facilities. The role involves managing daily guest interactions, performing ticketing transactions, and operating adventurous activities while guiding part-time staff. Ideal candidates should have experience in hospitality, a passion for outdoor activities, and excellent communication skills. Weekend and public holiday availability is necessary.

Qualifications

• Minimum 1 year of relevant experience in hospitality or tourism industry.
• Passion for outdoor activities and physical demands of the role.
• Prior customer service experience is an advantage.

Responsibilities

• Ensure smooth daily operations and deliver exceptional guest service.
• Perform accurate transactions at ticketing touchpoints.
• Operate adventure facility and conduct daily safety checks.
• Motivate and guide part-time staff.

Skills

Customer service

Outdoor activities

Communication skills

Team leadership

Job description

A wildlife reserve management organization in Singapore seeks individuals to ensure exceptional guest experiences and smooth operation of adventure facilities. The role involves managing daily guest interactions, performing ticketing transactions, and operating adventurous activities while guiding part-time staff. Ideal candidates should have experience in hospitality, a passion for outdoor activities, and excellent communication skills. Weekend and public holiday availability is necessary.