Guest Experience Champion

SIP SIP PTE. LTD.; Singapore; On-site; SGD 32,000 - 45,000; Full time

Job summary

A vibrant café-bar in Singapore seeks a Guest Relations Executive. You will be the welcoming face for guests, creating memorable experiences, managing reservations, and assisting in events. The ideal candidate should have 1–2 years of relevant experience, a warm personality, and strong communication skills. This role requires working flexible hours, including evenings and weekends, to ensure guests feel appreciated and motivated to return.

Qualifications

• 1–2 years of experience in guest relations, front‑of‑house, or hospitality roles.
• Confident in interacting with guests and managing busy service flow.
• Comfortable using reservation platforms.

Responsibilities

• Greet and welcome guests warmly, ensuring a smooth arrival and seating experience.
• Build rapport with guests through personalized service.
• Manage reservations and guest flow during peak hours.
• Handle guest enquiries and feedback professionally.
• Assist in hosting events and special experiences.
• Maintain guest records and support basic CRM efforts.

Skills

Strong communication skills

Engaging personality

Adaptability

Job description

A vibrant café-bar in Singapore seeks a Guest Relations Executive. You will be the welcoming face for guests, creating memorable experiences, managing reservations, and assisting in events. The ideal candidate should have 1–2 years of relevant experience, a warm personality, and strong communication skills. This role requires working flexible hours, including evenings and weekends, to ensure guests feel appreciated and motivated to return.