Grid Technologies - Service – Field Service Engineer

SIEMENS ENERGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading energy solutions provider in Singapore is seeking a Field Service Engineer with over 10 years of high voltage transmission experience. In this role, you will provide technical field advice, perform installations, troubleshooting, and maintenance of high voltage equipment, and train junior engineers. You will collaborate with various teams to ensure customer satisfaction and adherence to safety protocols. Fluency in professional English is required, while additional Asian languages are a plus. Willingness to travel is necessary.

Qualifications

• Over 10 years of experience in field service engineering in high voltage transmission.
• Competent certification for Siemens Energy, Gas Insulated Switchgear (GIS) type 8DP3.
• In-depth knowledge of high voltage transmission equipment.

Responsibilities

• Provide technical field advice and perform installation, maintenance, and upgrades.
• Conduct troubleshooting and diagnostics of high voltage transmission equipment.
• Train and mentor junior field service engineers.

Skills

Electrical Degree

Problem-solving skills

Communication skills

Proficiency in diagnostic tools

Ability to work independently

Positive attitude

Education

Electrical Degree

Tools

Diagnostic tools

Testing equipment

Job description

A Snapshot of Your Day

The Field Service Engineer reports directly to the Head of Field Service, working closely with the Local, Regional & Global teams.

How You’ll Make an Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal stakeholders (including offer and project management teams).
• Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site.
• Train and mentor junior field service engineers.
• Provide training to customers on routine maintenance tasks.
• Contributes to internal and external customer satisfaction by executing Service work according to customer order and expectations.
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree with more than 10 years’ working experience in field service engineering within the high voltage transmission industry (including ‘hands-on’ experience with new installations and service).
• Holds competent & valid certification for Siemens Energy, Gas Insulated Switchgear (GIS) type 8DP3 or others either for installation, commissioning or maintenance.
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments.
• Excellent communication and interpersonal skills, with the ability to interact effectively with various organizational levels in customer’s and internal teams.
• Ability to improvise and willingness to experience unpredictable situations.
• Positive attitude to work in challenging environment and in embracing a diverse and high-performance culture.
• Professional English is required, where additional Asian languages will be a benefit.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed.