Golf Range Operations Lead - Guest Experience

TEHC LEISURE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An innovative leisure company in Singapore seeks a proactive Operations Executive to manage day-to-day operations of a golf driving range. You will ensure high service standards, foster a welcoming environment, and oversee staff training. The ideal candidate has a diploma in a relevant field and 1-3 years of experience in operations or customer service, preferably in leisure or hospitality. A passion for golf and customer satisfaction is essential. The role involves coordinating events and upholding health and safety standards.

Qualifications

• 1-3 years of experience in operations or customer service management, preferably in a golf facility.
• Knowledge of golf driving ranges, simulators, and tracking systems is a strong advantage.
• Service-oriented and enthusiastic about golf and guest experience.

Responsibilities

• Oversee the operational flow of the driving range and ensure service standards.
• Deliver a welcoming guest experience and address guest needs proactively.
• Assist with recruitment, training, and performance of operational staff.
• Coordinate maintenance of equipment and monitor performance.
• Enforce health & safety and operational compliance requirements.
• Collaborate on planning member events and promotional programs.

Skills

Detail-oriented

Leadership skills

Problem-solving

Team management

Customer service

Education

Diploma or Degree in Sports Management, Business, Hospitality, or related field

Job description

An innovative leisure company in Singapore seeks a proactive Operations Executive to manage day-to-day operations of a golf driving range. You will ensure high service standards, foster a welcoming environment, and oversee staff training. The ideal candidate has a diploma in a relevant field and 1-3 years of experience in operations or customer service, preferably in leisure or hospitality. A passion for golf and customer satisfaction is essential. The role involves coordinating events and upholding health and safety standards.