Global VP, Customer Success & Delivery

DAYONE DATA CENTERS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading company in Data Center Services seeks a Vice President of Customer Success in Singapore. This role involves driving customer engagement, optimizing service delivery, and ensuring client satisfaction across enterprise accounts. The ideal candidate will have over 12 years of experience in customer success and proven success in managing large-scale client relationships in the construction or data center environments. Strong leadership and exceptional client communication skills are essential for this position.

Qualifications

• 12+ years of experience in customer success or service delivery.
• Proven success managing large-scale client relationships.
• Strong understanding of data center technologies.

Responsibilities

• Own the customer lifecycle and ensure customer success.
• Lead Delivery Managers to optimize performance.
• Drive the customer-centric culture in the organization.

Skills

Customer success management

Service delivery

Client relationship management

P&L management

Leadership and team development

Job description

A leading company in Data Center Services seeks a Vice President of Customer Success in Singapore. This role involves driving customer engagement, optimizing service delivery, and ensuring client satisfaction across enterprise accounts. The ideal candidate will have over 12 years of experience in customer success and proven success in managing large-scale client relationships in the construction or data center environments. Strong leadership and exceptional client communication skills are essential for this position.