General Insurance Executive

AVENTINE AGENCY PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading insurance agency in Singapore is seeking a dedicated General Insurance Executive. In this non-sales role, you will manage clients' general insurance matters, provide advice, negotiate with insurers, and oversee client accounts. Ideal candidates will have a Diploma or Degree and at least 1 year of relevant experience, although entry-level applicants are welcome. This position offers a significant opportunity for growth within the insurance industry, focusing on customer satisfaction and effective communication.

Qualifications

• Minimum to have a Diploma or Degree in any field.
• At least 1 year of working experience, preferably in insurance.

Responsibilities

• Provide advice to clients on general insurance matters.
• Understand clients’ insurance needs and communicate them to providers.
• Negotiate with insurers to secure competitive terms for clients.
• Manage and maintain assigned client accounts.
• Prepare reports and updates for various client cases.
• Oversee and manage insurance claims on behalf of clients.
• Assist clients with policy-related queries and claims.
• Handle client complaints professionally.
• Ensure high levels of customer satisfaction.

Skills

Client communication

Negotiation

Customer service

Education

Diploma or Degree in any field

Job description

General Insurance Executive

We are seeking a dedicated and detail-oriented General Insurance Executive to manage our clients' general insurance matters. This is a non-sales role that offers valuable exposure to a wide range of insurance products, including fire insurance, marine cargo insurance, and more.

This is an excellent opportunity for individuals who are eager to learn and grow within the insurance industry. We welcome all potential candidates to submit their resumes for our consideration. Shortlisted applicants will be contacted for an interview.

Responsibilities

• Provide advice to clients on general insurance matters
• Understand clients’ insurance needs and communicate them to insurance providers
• Act on behalf of the manager to source and obtain quotations from insurers
• Negotiate with insurers to secure competitive and suitable terms for clients
• Manage and maintain assigned client accounts
• Prepare reports and updates for various client casesOversee and manage insurance claims on behalf of clients
• Assist clients with policy-related queries, claims, updates, and changes
• Handle client complaints professionally and provide effective solutions
• Ensure high levels of customer satisfaction through proactive communication and service
• Coordinate effectively between clients and internal departments
• Perform other ad-hoc duties as required
• No sales responsibilities required for this role

Requirements

• Minimum to have a Diploma or Degree in any field
• At least 1 year of working experience (preferably in insurance; entry-level applicants are welcome for consideration)