Full Time Indoor Playground Manager

3J(S) ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fun indoor playground in Singapore is seeking a dynamic leader to manage daily operations and supervise a young service team. This role involves coordinating front desk operations, maintaining cleanliness and safety, leading the team, and ensuring a positive guest experience. Applicants should have 1–2 years of supervisory experience in customer service, enjoy working with families, and be physically active. The position offers a salary of SGD 2,800 to 3,200 per month, performance bonuses, and opportunities for growth.

Benefits

Performance and attendance bonuses

Training and growth opportunities

Fun, supportive team environment

Qualifications

• 1–2 years of supervisory experience in customer-facing roles.
• Outgoing personality with strong leadership skills.
• Passion for providing excellent service.

Responsibilities

• Lead and supervise the daily service team.
• Oversee smooth venue operations and safety standards.
• Manage front desk operations and guest interactions.
• Coordinate party bookings and execution.

Skills

Leadership skills

Communication skills

Customer service

Ability to work with children

Job description

We are a vibrant, newly opened indoor playground in Singapore focused on delivering safe, clean, and unforgettable play experiences for children and families. We are looking for an energetic and responsible leader to manage daily operations and lead our young service team.

Job Responsibilities

• Lead and supervise the daily service team (Full timers+ part-timers), including shift briefing, task allocation, and performance coaching
• Oversee smooth venue operations: opening/closing on time, maintaining highest cleanliness and safety standards
• Manage front desk operations: greeting guests, cashier duties, membership/package promotion, handling inquiries and feedback
• Ensure safety protocols are strictly followed (height checks, harness management, capacity control)
• Coordinate party bookings and execution (setup, hosting support, cleanup)
• Monitor stock levels (socks, snacks, party supplies) and coordinate restocking
• Handle customer escalations and ensure excellent guest experience
• Assist with basic reporting (daily sales, attendance, feedback summary)
• Support the owner in team scheduling and training

Requirements

• Outgoing, positive personality with strong leadership and communication skills
• At least 1–2 years of supervisory experience in customer-facing roles (playground, F&B, retail, hospitality, or entertainment preferred)
• Enjoy working with children and families
• Able to work weekends, public holidays, and rotating shifts (typical operating hours 10am–8pm)
• Physically active (role involves standing, walking, and occasional light lifting)
• Singaporean/PR
• Passion for delivering excellent service and maintaining a fun, safe environment

Salary & Benefits

• Salary: SGD 2,800 – 3,200 per month (commensurate with experience)
• Performance and attendance bonuses
• Training and growth opportunities
• Fun, supportive team environment

Work Location

Yishun