Frontdesk Customer Service Executive ( Ex-cabin crew Welcome )/Singaporeans ONLY

Dynamic Human Capital Pte Ltd; Singapore; Presencial; SGD 26 000 - 38 000; Tempo integral

Resumo da oferta

Dynamic Human Capital Pte Ltd is seeking a Customer Service Officer for a department store role. You will organize customer service operations, assist with GST refunds, Smart-Card applications, and public announcements, while ensuring friendly service.

You should have a Diploma, good spoken English, basic Microsoft Office skills, and hospitality experience. Weekend and public holiday shifts are required and ex-cabin crew are welcome.

Qualificações

• Min Diploma or equivalent
• Interest in providing good customer service
• Able to work on weekends and public holidays
• Good spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

Responsabilidades

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Conhecimentos

Excellent communication skills

Good Spoken English

Customer service orientation

Hospitality experience

Formação académica

Diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.

Ex-Cabin crew / Guest relations executive Welcome!

Responsibilities:

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements:

• Min Diploma
• Interest in providing good customer service
• Applicants must be able to work on weekends and Public holidays
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 12C6253

EA Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )