Front Receptionist ( aesthetics)

Private Advertiser; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established aesthetics clinic in Singapore is seeking a customer service representative. Responsibilities include answering calls, scheduling appointments, and maintaining client relationships. Candidates should have at least 1 year of relevant experience and be proficient in Microsoft Office. Fluency in English and Mandarin is a must to communicate with clients. A strong social media presence is a plus.

Qualifications

• At least 1 year of relevant working experience in an aesthetics clinic.
• Basic knowledge in aesthetics treatment services required.
• Ability to work in a fast-paced environment independently.

Responsibilities

• Answering the telephone and transferring calls.
• Maintaining good after-sales relationships with customers.
• Scheduling appointments and giving tours of the facility.

Skills

Customer service

Administrative skills

Social media management

Communication in English and Mandarin

Proficiency in Microsoft Office

Education

O Level and above

Job description

Responsibilities

• Answering the telephone, transferring calls, taking accurate messages, replying to enquiries, greeting customers, cashiering, giving tours of the facility and scheduling appointments.

• Maintaining good after-sales relationships, keeping records of customers’ appointments and completed sales.

• Scheduling appointments for customers, giving tours around various areas for visitors and answering their enquiries and feedbacks.

• Informing relevant staff of their work duties for the day,

• Promote services provided in Clinic and meeting to customers’ needs and request.

• Perform admin work and clerical support

• Maintain social media platforms like FB, IG, Tik Tok. Little Red Book

• Any other ad hoc duties assigned by manager

Requirements

• O level and above

• At least 1 year of relevant working experience in aesthetics clinic

• Must have a basic knowledge in aesthetics treatment services

• Proficient in Microsoft Office applications (Excel and Word)

• With social media content creating is added advantage

• Able to work in a fast-paced environment and work independently

• Fluent in English and Mandarin in order to liaise with Chinese speaking patients and associates.

• All candidates are welcome to apply