Front Office/Cashier

FLEXIWORKFINDER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality service provider in Singapore is seeking an experienced front desk cashier to handle transaction records, assist guests, and promote services. Candidates should have a minimum of O level education, strong customer service skills, and familiarity with POS systems. Experience in hotel or related service industries preferred. The role involves shift work, including weekends and public holidays, and offers a dynamic environment.

Qualifications

• Prior experience as a cashier or in F&B front-of-house is preferred.
• Must be familiar with cash, credit card, and digital payment methods.
• Strong integrity and reliability required.
• Good grooming and service orientation.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Ensure accuracy of transaction records and cashier reports.
• Answer front desk calls and assist guests promptly.
• Promote company promotions and gather guest feedback.
• Work with the service team to handle personalized guest needs.
• Maintain cleanliness of the cashier counter area.
• Complete administrative and operational tasks as assigned.

Skills

Attention to detail

Customer service skills

Communication skills

Numerical aptitude

Adaptability

Education

Minimum O level or above

Tools

POS systems

Basic computer operations

Job description

Job Responsibilities

• Ensure the accuracy of all transaction records; verify cash inventory and daily cashier reports during shift handovers to maintain clear accounts.
• Answer front desk calls and handle reservation inquiries with polite and professional responses; warmly greet guests and assist with queries regarding bill details and payment methods.
• Master the rules and preferential policies of the company's promotions and proactively promote them to guests; during guest checkout, gather satisfaction feedback through appropriate communication and follow up on potential issues promptly.
• Work closely with the service team to handle guests' personalized needs, assist in resolving special billing issues, and improve overall service efficiency.
• Maintain the daily cleanliness and organization of the cashier counter area; regularly inspect and maintain cashier equipment to ensure normal operation and an orderly environment.
• Comply with supervisor arrangements and complete other assigned administrative and operational support tasks.

Job Requirements

• Minimum O level or above. Prior experience as a cashier, F&B front‑of‑house staff, or 1+ year of experience in hotel, spa, or related service industries is preferred.
• Familiar with POS systems and common payment methods, including cash, credit cards, and digital payments. Proficient in basic computer operations for office tasks.
• Meticulous, responsible, with strong numerical aptitude and integrity. Honest, reliable, accountable, and self‑disciplined.
• Well‑groomed and with a strong service orientation. Possesses good communication skills and a naturally warm, engaging demeanor to greet guests warmly.
• Excellent adaptability and learning ability to quickly adjust to workflow changes. Willing to work shifts, weekends, and public holidays.

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