Front Desk & Administrative Coordinator - Kids & Family

LIL NINJA ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier children's academy in Singapore is looking for a Customer Service professional to serve as the first point of contact for parents and visitors. The role involves handling inquiries, managing class schedules, and assisting with student registration and marketing efforts. Ideal candidates should have prior experience in customer service, excellent communication and organizational skills, and a passion for working with children and families. Availability to work on weekends is a requirement.

Qualifications

• Previous experience in customer service or administrative roles preferred.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and basic computer skills.

Responsibilities

• Serve as the first point of contact for parents and visitors.
• Handle inquiries via phone, email, and in person.
• Manage class schedules and attendance records.
• Process payments and maintain financial records.
• Assist with marketing efforts and event planning.

Skills

Excellent communication skills

Organizational abilities

Ability to work independently

Interpersonal skills

Multitasking abilities

Tools

Microsoft Office (Word, Excel)

Job description

A premier children's academy in Singapore is looking for a Customer Service professional to serve as the first point of contact for parents and visitors. The role involves handling inquiries, managing class schedules, and assisting with student registration and marketing efforts. Ideal candidates should have prior experience in customer service, excellent communication and organizational skills, and a passion for working with children and families. Availability to work on weekends is a requirement.