Freight Forwarding Customer Service Specialist

WECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a dedicated individual to support the Customer Service Department. You will manage air and sea freight bookings, facilitate communication with carriers, and serve as the primary contact for customers. This role involves handling necessary documentation and ensuring efficient operations. Suitable candidates are expected to have strong attention to detail and excellent communication skills. Join us to contribute to seamless logistics operations.

Responsibilities

• Support the Customer Service Department under the guidance of the Team Manager.
• Oversee and manage air and sea freight bookings efficiently.
• Communicate and coordinate with air and sea carriers to ensure seamless operations.
• Act as the main point of contact for customers, providing updates and assistance as needed.
• Handle sea freight documentation, including bookings, bills of lading (BL), and other necessary paperwork.

Job description

A logistics company in Singapore is seeking a dedicated individual to support the Customer Service Department. You will manage air and sea freight bookings, facilitate communication with carriers, and serve as the primary contact for customers. This role involves handling necessary documentation and ensuring efficient operations. Suitable candidates are expected to have strong attention to detail and excellent communication skills. Join us to contribute to seamless logistics operations.