Food Safety & Quality Manager, Asia

Pizza Hut; Singapore; On-site; SGD 103,000 - 130,000; Full time

Job summary

A leading food service company is looking for a Food Safety and Quality Manager based in Singapore. The role requires overseeing food safety, enhancing supplier management, and implementing quality systems across the restaurant network. The ideal candidate will have a minimum of 10 years of experience in food safety and quality, a university degree in a relevant field, and strong analytical skills. This position plays a crucial role in maintaining compliance with food safety standards and protecting consumer trust.

Qualifications

• Minimum 10 years of food safety and quality related experience.
• Lead Auditor qualified.
• Able to work outside standard operating hours.

Responsibilities

• Ensure raw material standardization, food safety, and quality compliance.
• Implement and drive supplier auditing systems.
• Maintain and manage the QA program database ensuring accuracy.

Skills

Food safety and quality related experience

Analytical and Problem Solving mindset

Negotiation skills

Ability to consult and present in layman terms

Can do and action orientated growth mindset

Education

University Degree in Science / Engineering / Technology preferably Food

Tools

QA program database (TrueView)

Job description

Job Purpose

To oversee and enhance our food safety, supplier management, and quality systems across our restaurant network. This role will focus on ensuring consistent compliance with global and regional food safety standards, working closely with suppliers, franchisees, and cross-functional teams to uphold brand integrity and protect consumer trust.

Job Size

Pizza Hut South Asia Franchise Markets comprises 9 markets Indonesia, Malaysia, Australia, Thailand, Philippines, New Zealand, Singapore, Brunei, Cambodia. It contributes to almost USD1billion sales and about 1900 stores, with >60% online sales. The business is operated through 4 main channels Delivery, Carry Out, Dine-In, and Food Aggregators, in both online ordering platforms and offline premises.

This position will be based in Singapore.

Job Functions

Supplier Management

• Ensure raw material standardization, food safety, and quality compliance with brand standards by conducting supplier audits, approvals, and evaluations/cutting.
• Implement and drive supplier auditing systems to guarantee food safety and consistent quality.
• Train and calibrate franchisee QA and third-party auditors to ensure they were calibrated to standard.
• Partner with Franchisees to drive for GFSI certification of suppliers.
• Monitor and ensure all suppliers comply with Yum! Food Safety Compliance.
• Partner with Operations to ensure the execution of Food safety, Brand standard in the ACE programs.
• Train and calibrate franchisee QA and Operations on the restaurant food safety standards.
• Train and calibrate third-party auditing company to ensure they are calibrated to ACE standard.
• Provide technical support to reduce and minimize food safety violations in restaurants.

System Maintenance & Compliance

• Maintain and manage the QA program database (TrueView) ensuring all entries are current, accurate, and complete.
• Coordinate with internal teams (e.g., FIT, Supply Chain Management, Franchisees) to ensure proper documentation and approval of all products, suppliers, and procedures.
• Onboarding 3rd party auditors onto Yum! system.

Working Relationships

• South Asia Core Team
• Franchisee FSQ and Operations
• Suppliers
• Auditing Companies
• Yum! FSQ team and other Brand FSQ teams (KFC and Taco Bell)
• Pizza Hut and GFM FSQ teams
• Innovation team
• Legal team

Knowledge and Skill Required

• Food safety and quality related experience 10 years minimum
• University Degree in Science / Engineering / Technology preferably Food
• Lead Auditor qualified
• Analytical and Problem Solving mindset
• Negotiation skills / Soft skills especially influencing able to converse with all levels within organisation
• Can do and action orientated growth mindset
• Able to consult and present in layman terms and be solution orientated
• Work outside standard operating hours

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.