Food Court Manager

LEE QUAN (HAI ZHONG BAO) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A food service management company located in Singapore is seeking an experienced Operations Manager. The role involves directing and managing food court operations, ensuring regulatory compliance, and supporting tenants with their operational needs. Candidates should have a minimum of 2 years of relevant experience in the F&B industry and possess strong communication, leadership, and organizational skills. The position requires the ability to manage conflicts and staff development effectively.

Qualifications

• Minimum 2 years’ relevant experience in F&B industry.
• Ability to spot and resolve problems efficiently.
• Resourceful and ability to work under pressure.

Responsibilities

• Direct and manage food court operations as per SOPs.
• Recruit, train and supervise staff.
• Ensure hygiene and safety measures are followed.

Skills

Attention to detail

Communication Skills

Leadership Skills

Organizational Skills

Conflict Management

Interpersonal Skills

Education

Diploma or equivalent

Job description

RESPONSIBILITIES:

Reporting to the Operation Manager and your responsibilities include but are not limited to:

• Direct and manage food court according to company SOPs and regulatory requirements
• Advice and support tenants on their operational needs and service consistency
• Ensure daily sales are accurate | Timely reconciliation
• Recruit, train and supervise staff
• Ensure the respective tenants on adhere to the hygiene SOP
• Liaise with tenants on stall matters
• Help to carry out operational duties when there is manpower shortage
• Dealing with external parties on issues for faster service recovery
• Answer customer queries/feedback
• Ensure Safe Management Measures is in place

Requirements:

• Candidate must possess minimum Diploma or equivalent
• Minimum 2 years’ relevant experience in F&B industry
• Attention to detail, ability to spot and resolve problems efficiently
• Processes excellent communication and interpersonal skills
• Resourceful and ability to work under pressure
• Attention to detail, ability to spot and resolve problems efficiently
• Communication & Leadership skills, staff development
• Conflict & time management and good organizational skills