Food & Beverage Operations Manager

5G-Starlink Pte.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Food & Beverage Operations Manager to supervise daily activities of multiple outlets, ensure superior guest experience, and manage budgets. The ideal candidate will have a Bachelor's degree in Hospitality Management, a valid food hygiene certificate, and be fluent in English. The role involves developing menus, implementing marketing programs, and training staff to create a dynamic dining atmosphere. Competitive salary and benefits offered.

Benefits

Great salary

Room discount

Superb training

Qualifications

• Bachelor's degree in Hospitality Management or related field required.
• Valid food hygiene certificate is necessary.
• Must be fluent in English; other languages are an advantage.
• Commitment to working evenings, weekends, and holidays.

Responsibilities

• Supervise daily activities of food and beverage outlets.
• Ensure superior guest experience and respond to complaints.
• Monitor performance via guest feedback and financial results.
• Assist in the development and implementation of menus.

Skills

Fluent English

Strong presentation skills

Excellent interpersonal skills

Team player

Education

Bachelor's degree in Hospitality Management

Tools

MS Office

Job description

About the job Food & Beverage Operations Manager

Requirements

• Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work for the entire outlet to ensure that the outlet meets its guest experience and revenue targets.
• Ensure superior guest experience throughout the guest journey. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage.
• Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
• Ensure that all restaurant equipment and facilities (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
• Work closely with Executive Chef to identify pertinent concepts and menu design for the outlet(s). Conduct meetings to inform staff of special promotions, daily specials, and additional information.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within the outlet.
• Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
• Plan and organise the work duties of the service team throughout the various meal periods.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Perform other duties as assigned.

What We Need From You

• Bachelors degree in Hospitality Management or any other related degree
• Possess a valid food hygiene certificate
• Commitment to working evenings, weekends and holidays based on operational needs
• Must speak fluent English; other languages will be an advantage
• Proficiency in MS Office
• Strong presentation and communication skills.
• Team Player and excellent interpersonal skills
• High level of passion, enthusiasm and drive for result

What We Offer

Well reward all your hard work with a great salary and benefits great room discount and superb training.