FOH Operations & Guest Experience Lead

JU XIN YUAN PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

JU XIN YUAN PTE. LTD. is seeking an Operations Supervisor to lead daily FOH activities, supervise staff, and ensure compliance with safety and hygiene standards in a Singapore hospitality setting.

You will manage inventory, assist in cash handling and shift reporting, and help achieve sales targets while maintaining high-quality guest service. This role requires at least 2 years in a supervisory hospitality position and relevant certifications may be required by region.

Qualifications

• High school diploma or equivalent (essential).
• 2+ years of experience in a supervisory role in the hospitality industry.
• Certifications in food safety or alcohol service (may be required depending on region).

Responsibilities

• Supervise daily front-of-house (FOH) operations and back-of-house if required.
• Ensure smooth opening and closing procedures.
• Maintain cleanliness, safety, and hygiene standards.
• Handle inventory and ensure stock levels are maintained.
• Assist in cash handling, daily sales reports, and shift balancing.

Skills

Staff supervision

Operations management

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

JU XIN YUAN PTE. LTD. is seeking an Operations Supervisor to lead daily FOH activities, supervise staff, and ensure compliance with safety and hygiene standards in a Singapore hospitality setting.

You will manage inventory, assist in cash handling and shift reporting, and help achieve sales targets while maintaining high-quality guest service. This role requires at least 2 years in a supervisory hospitality position and relevant certifications may be required by region.