FMCG Sales Admin: Orders & Fulfillment Specialist

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 3,200 - 4,200; Full time

Job summary

ADECCO PERSONNEL PTE LTD is partnering with a FMCG company to hire a Sales Admin in Singapore. The role supports daily sales operations, handling customer enquiries, order processing, and fulfilment coordination to ensure orders are delivered on time.

The position is full-time, permanent with work at Tuas (company transport provided). Working hours are 8am-5pm or 9am-6pm, with 4 weekdays and 1 weekend on the roster.

Qualifications

• 3 years of experience in sales administration, order processing or customer service.
• Proficient in Microsoft Office, especially Excel; SAP experience is a plus.
• Detail-oriented, organized and able to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to commit a 5-day roster work week.

Responsibilities

• Process customer orders, including bulk and scheduled deliveries, in systems and portals.
• Review orders, pricing, invoices, pick lists to ensure accuracy.
• Serve as first point of contact for customers via email, phone, and WhatsApp.
• Respond to product, pricing, stock, lead times, orders and deliveries inquiries.
• Prepare customer quotations and provide supporting documents (Halal Certificates, product specs, COAs).
• Coordinate with Sales, Warehouse, Logistics and internal teams to fulfil orders.

Skills

5-day roster work week

Strong communication

Detail-oriented

Multitasking

Tools

Microsoft Office/Excel

SAP

Job description

ADECCO PERSONNEL PTE LTD is partnering with a FMCG company to hire a Sales Admin in Singapore. The role supports daily sales operations, handling customer enquiries, order processing, and fulfilment coordination to ensure orders are delivered on time.

The position is full-time, permanent with work at Tuas (company transport provided). Working hours are 8am-5pm or 9am-6pm, with 4 weekdays and 1 weekend on the roster.