Sales Admin (FMCG, 4 Weekdays + 1 Weekend)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 3,200 - 4,200; Full time

Job summary

ADECCO PERSONNEL PTE LTD is partnering with a FMCG company to hire a Sales Admin in Singapore. The role supports daily sales operations, handling customer enquiries, order processing, and fulfilment coordination to ensure orders are delivered on time.

The position is full-time, permanent with work at Tuas (company transport provided). Working hours are 8am-5pm or 9am-6pm, with 4 weekdays and 1 weekend on the roster.

Qualifications

• 3 years of experience in sales administration, order processing or customer service.
• Proficient in Microsoft Office, especially Excel; SAP experience is a plus.
• Detail-oriented, organized and able to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to commit a 5-day roster work week.

Responsibilities

• Process customer orders, including bulk and scheduled deliveries, in systems and portals.
• Review orders, pricing, invoices, pick lists to ensure accuracy.
• Serve as first point of contact for customers via email, phone, and WhatsApp.
• Respond to product, pricing, stock, lead times, orders and deliveries inquiries.
• Prepare customer quotations and provide supporting documents (Halal Certificates, product specs, COAs).
• Coordinate with Sales, Warehouse, Logistics and internal teams to fulfil orders.

Skills

5-day roster work week

Strong communication

Detail-oriented

Multitasking

Tools

Microsoft Office/Excel

SAP

Job description

The Opportunity:

Adecco is partnering with a company in the FMCG sector to hire a Sales Admin. The role supports daily sales operations, customer enquiries, order processing and fulfilment coordination, ensuring orders are handled accurately and delivered on time.

• Full-time, permanent opportunity
• Work location: Tuas (company transport provided)
• Work Days: 4 weekdays, 1 weekend
• Working hours: 8am - 5PM / 9AM–6PM

The Job:

• Process customer orders, including bulk orders and scheduled deliveries, and upload them into the relevant systems and customer portals within the required cut-off times
• Review purchase orders, pricing, invoices, pick lists and other related documents to ensure order and delivery accuracy
• Serve as the first point of contact for customers through email, phone and WhatsApp
• Respond to enquiries regarding products, pricing, stock availability, lead times, orders and deliveries
• Prepare customer quotations based on approved pricing and provide documents such as Halal Certificates, product specifications and Certificates of Analysis
• Coordinate closely with Sales, Warehouse, Logistics and other internal stakeholders to ensure smooth order fulfilment
• Manage internal communications relating to customer orders, delivery arrangements and operational issues
• Handle urgent orders, delivery escalations and post-delivery matters, including returns, exchanges and delivery discrepancies
• Coordinate with the relevant internal teams and fulfilment partners on ordering and delivery matters
• Provide backup support for customer service activities during leave periods, manpower shortages and peak operational periods
• Support urgent operational matters during assigned weekends and public holidays
• Perform other duties assigned by management

The Talent:

• 3 years of experience in sales administration, order processing or customer service; exposure to FMCG, food service, distribution or trading is advantageous
• Proficient in Microsoft Office, particularly Excel; SAP experience is a plus
• Detail-oriented, organised and able to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to commit a 5-day roster work week.