Field Marketing Assistant

AVARON PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A communication-focused company based in Singapore is seeking individuals to enhance communication skills and understand client needs. Candidates will interact with clients, support account management, and uphold company service standards. This role involves clear communication and maintaining professionalism, while fostering continuous personal development through feedback. Join a supportive team dedicated to building strong client relationships.

Qualifications

• Polite and clear communication in client interactions.
• Aptitude for understanding and addressing client needs.
• Ability to maintain professionalism in various situations.

Responsibilities

• Be polite and responsive in all client communications.
• Support senior team members in managing client accounts.
• Learn and apply company customer service standards.

Skills

Communication skills

Listening skills

Client management

Team collaboration

Problem-solving

Job description

Focused on building communication skills and understanding client needs.

Responsibilities

Daily Work Pointers

• Be polite, clear, and responsive in all client communications
• Listen carefully to client needs and take accurate notes
• Follow up promptly on requests and action items

Relationship-Building

• Maintain a positive and professional attitude at all times
• Support senior team members in managing client accounts
• Build trust by being reliable and detail-oriented

Customer Service Skills

• Learn and apply company customer service standards
• Handle basic client inquiries confidently and elevate when needed
• Stay calm and solution-focused when issues arise

Team Collaboration

• Communicate clearly with internal teams
• Share relevant client feedback with colleaguesAsk questions and learn from team members

Personal Development

• Be open to feedback and continuous learning
• Improve communication and time-management skills
• Understand products, services, and client expectations