Job Summary
iConnexion is a leading electronics solutions provider, specializing in components, connectors, modules, and PCBA‑level solutions. We are seeking a Field Application Engineer Manager (FAE Manager) to lead our Penang‑based FAE team.
The FAE Manager will be responsible for overseeing all field application engineering activities, driving design‑in opportunities, managing customer and supplier relationships, and ensuring successful delivery of technical solutions across consumer, automotive, and industrial markets. This is a strategic, customer‑facing, leadership role combining technical expertise with team and project management.
Key Responsibilities
- Lead, mentor, and manage a team of Field Application Engineers (FAEs) to achieve customer satisfaction and technical design‑in success.
- Serve as the technical escalation point for complex customer projects and advanced electronic applications.
- Collaborate with sales, engineering, and supplier teams to identify customer needs and propose tailored solutions.
- Oversee the design‑in process, from customer requirements, prototyping, evaluation, to mass production.
- Conduct technical presentations, workshops, and training for customers and internal teams.
- Develop and implement strategic account management plans, ensuring long‑term partnerships with key customers.
- Monitor market trends, competitor technologies, and customer roadmaps to inform product positioning and FAE strategy.
- Manage resource allocation, project prioritization, and performance metrics for the FAE team.
Requirements & Qualifications
- Degree in Electronics, Electrical Engineering, or related field.
- Minimum 5 years of experience in Field Application Engineering or application/design engineering, preferably in semiconductors, connectors, modules, or PCBA.
- Proven experience in leading a technical team or managing multiple FAEs.
- Strong knowledge of electronics design, embedded systems, analog/digital circuits, and electromechanical applications.
- Excellent communication, presentation, and problem‑solving skills.
- Ability to travel locally and regionally to support customer projects.
- Experience in customer‑facing roles, technical sales support, or account management is highly desirable.
- Hands‑on experience with design‑in, prototyping, and mass production support.
Benefits
- Competitive salary and performance‑based incentives.
- 5‑day work week with work‑life balance.
- Opportunity to work with top‑tier global suppliers and cutting‑edge electronics technologies.
- Exposure to regional projects across Asia.
- Career growth and leadership development opportunities.