Field Application Engineer

CAREER INTERNATIONAL - FOS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking candidates for on-site support in Singapore. You will assist the R&D team with equipment installation, debugging, and maintenance, while also preparing service reports. Ideal candidates will hold at least a Bachelor's degree and possess experience in optics or related fields, along with exceptional interpersonal skills. Proficiency in English is essential for effective communication with clients. This position demands a long-term commitment to Singapore.

Qualifications

• At least 3 years of working experience required.
• Background in optics, optoelectronics, or related fields preferred.
• Experience with semiconductor or optical technology is a plus.

Responsibilities

• Assist R&D team in equipment installation and troubleshooting.
• Prepare service reports and documentation for recurring issues.
• Maintain equipment operation and perform performance testing.

Skills

Interpersonal skills

Customer communication

Independent working ability

Education

Bachelor's degree or above

Job description

Responsibilities

1. Work on-site at the client's location in Singapore, assisting the R&D team in installing, debugging, providing equipment guidance and conducting assessment. After the assessment is completed, hand over the equipment to the client and complete the on‑site service activities related to troubleshooting, diagnosis and maintenance of the equipment.
2. Cooperate with the client's PE team to debug and produce products.
3. Prepare on‑site service reports for the client and provide documentation to other support departments regarding recurring issues.
4. Maintain equipment operation and upgrades, and complete equipment performance testing and monitoring.
5. Master the functions and usage methods of the company's products, be able to use the company's products independently and respond to customer feedback and arrange problem-solving promptly.
6. Maintain client relationships, communicate and summarize customer needs, and cooperate with the marketing department to complete product research and market promotion tasks.

Minimum Qualifications

1. Bachelor's degree or above, with 3 years or more of working experience. Those with a background in optics or optoelectronics, instrumentation and measurement, applied physics or mechanical and electronic related fields are preferred.
2. Have experience in the semiconductor, advanced packaging, OLED, and solar energy industries.
3. Have experience in optical technology or equipment debugging and maintenance.
4. Possess good interpersonal skills/communication abilities, be able to understand customer needs, have strong independent working ability, be responsible, and have integrity.

Note: This position requires a long‑term base in Singapore, and proficiency in English reading, writing, and communication is required.