F&B Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking an experienced service crew member to ensure excellent guest service and manage beverage preparations. Responsibilities include supervising the service crew, handling orders efficiently, and maintaining hygiene and safety standards. The ideal candidate should have relevant experience in the hospitality industry and excellent grilling skills. This role offers a dynamic work environment and opportunities for training and growth.

Qualifications

• Relevant work experience in hospitality preferred.

Responsibilities

• Ensure highest level of service for guests.
• Works on menu presentation and food knowledge.
• Manage hygiene, safety, and service quality.
• Handle orders and deliveries within timeframe.
• Assist guests with requests and upselling.
• Responsible for daily cleaning and setup.
• Manage beverage inventory and preparation.
• Train and supervise service crew.
• Handle customer complaints and feedback.
• Assist in promotional planning.

Job description

Job scope

• Attentive to guests’ needs in a prompt and timely manner to ensure highest level of service
• Possess strong menu (food & drinks) and presentation standards
• Share the responsibility in guarantying hygiene, safety, and the service quality
• Placing food and beverages orders, ensure the orders to be delivered within said timeframe
• Assisting guests in their respective requests, performing suggestive and up‑selling
• Outlet’s daily cleaning and setting
• Understand restaurant menu and product knowledge, professional beef knowledge and base knowledge of alcohol
• In charge of the beverage items (ordering, inventory control and preparation)
• Excellent grilling skills for all dishes
• Reception (Cashier, POS, Reservation)
• Solving all common customer issues/complaints
• In charge for purchasing & inventory of front‑of‑house miscellaneous items
• Supervise and train the service crew
• Reply customer & supplier emails
• Assist assistant manager/ manager to plan any promotions
• Ensure on‑site operational and equipment conditions all safe
• Familiar with, and responsible for, front‑of‑house preparations, operations, and food/service quality (Including inventory control, and communication with suppliers)
• Assist customer relationship management
• Charcoal station
• Assist in service crew training
• Assist management related task
• Assist chef/colleague on any urgent issue related to restaurant operations and services
• Clean and brush grilling mesh

Requirements

• With relevant work experience is preferred