Executive, Onboarding & Data Integrity Services

Maybank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading banking institution in Singapore is seeking a Junior Executive in Group Operations. This role involves reviewing account opening documentation, liaising with stakeholders to resolve onboarding issues, and ensuring compliance with regulatory standards. The ideal candidate should possess a degree in Banking & Finance or Business, have 1-3 years of banking operations experience, and be committed to service quality and efficiency. Strong organizational and communication skills are essential for success in this position.

Qualifications

• 1–3 years of experience in banking operations or client onboarding.
• Good understanding of operational risks, controls, and compliance standards.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Customer-oriented mindset with a commitment to service quality.
• Excellent time management skills with the ability to prioritize and meet deadlines.

Responsibilities

• Review and validate account opening documentation.
• Liaise with internal stakeholders to resolve client onboarding issues.
• Ensure adherence to turnaround times and service level agreements.
• Comply with Standard Operating Procedures and regulatory standards.
• Report and escalate control lapses or service issues.

Skills

Meticulous

Organizational-Management

Education

Degree in Banking & Finance, Business, or related fields

Job description

JOB DETAILS

Job Type: Permanent

Position Level: Junior Executive

Qualification: Degree

Discipline: Business Studies/Administration

Specialization: Operations

Sector: Group Operations

Experience: 1 - 3 years

Salary: Undisclosed

JOB DESCRIPTION

JOB RESPONSIBILITIES

• Review and validate the completeness and accuracy of account opening documentation submitted via business units or digital platforms.
• Liaise with internal stakeholders (Branches, Account Managers, Legal, Compliance) to resolve any issues related to client onboarding.
• Ensure adherence to established turnaround times and service level agreements (SLAs).
• Maintain up-to-date knowledge of and comply with all Standard Operating Procedures (SOPs), internal policies, regulatory standards, and audit requirements.
• Proactively report and escalate control lapses, exceptions, or service issues in a timely manner.
• Contribute to ongoing process improvements, system enhancements, and participate in ad-hoc projects as required.

JOB SKILLS

• Meticulous
• Organizational-Management

JOB REQUIREMENTS

• Degree in Banking & Finance, Business, or related fields.
• Preferably 1–3 years of experience in banking operations or client onboarding.
• Good understanding of operational risks, controls, and compliance standards.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Customer-oriented mindset with a strong commitment to service quality and efficiency.
• Excellent time management skills with the ability to prioritize and meet tight deadlines.
• Self-motivated team player with the ability to work independently under pressure.