Executive ICCP

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading home healthcare charitable organisation in Singapore is seeking an Executive to coordinate integrated care services for elderly seniors. The role involves implementing care programs, engaging with partner organisations, monitoring service performance, and reporting progress to management. Candidates should hold a degree in social work, nursing, or a related field, and possess strong interpersonal skills. This position offers the opportunity to make a lasting impact in the community and in the lives of seniors.

Qualifications

• Experience in coordinating care services and working with seniors.
• Ability to engage with partner organisations and community stakeholders.

Responsibilities

• Implement ICCP programme activities and workplans.
• Serve as primary contact for partner organisations.
• Monitor service delivery performance and identify improvement areas.
• Assist in reporting for internal management review.

Skills

Interpersonal communication

Stakeholder management

Education

Degree in social work, nursing or healthcare-related discipline

Job description

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well‑being and healthcare needs. Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Programme Implementation & Care Coordination

• Implement ICCP programme activities and workplans, including piloting joint referral workflows and care coordination initiatives to support integrated care delivery.
• Conduct interRAI care assessments and undertake care planning and coordination responsibilities, as assigned.

Partnership Management & Stakeholder Engagement

• Serve as the primary point of contact for partner organisations within the assigned sub‑region(s), building and maintaining strong working relationships to facilitate service integration.
• Maintain a strong understanding of HNF services and offerings, and proactively identify opportunities to bridge and align services across participating sub‑regions.
• Represent HNF in ICCP sub‑regions, ensuring alignment with organisational objectives and fostering effective partnerships.
• Support community outreach efforts to build and strengthen partnerships, raise awareness of ICCP initiatives, and facilitate collaboration with community stakeholders in the sub‑region.

Governance, Coordination & Communication

• Organise and support ICCP Steering Committee and operational meetings, including agenda preparation, minute‑taking, performance reviews, and follow‑up actions to drive strategic and operational alignment.
• Act as a key liaison between internal teams and external partners to ensure clear communication, effective collaboration, and smooth execution of joint initiatives.

Performance Monitoring & Service Improvement

• Monitor service delivery performance, track progress against targets, and support the resolution of operational challenges.
• Identify service gaps and opportunities for improvement, and support the implementation of best practices to enhance service quality across partner organisations.

Reporting & Management Support

• Assist in the preparation of reports, dashboards, and presentations for internal management review and external reporting, as required.
• Support HNF management in maintaining oversight of ICCP sub‑regional involvement, including tracking developments, milestones, and status updates.

QUALIFICATIONS

Degree in any social work, nursing or healthcare‑related discipline would be an advantage.

OTHER INFORMATION

HNF is an appointed Integrated Community Care Provider (ICCP) to coordinate care and deliver a suite of baseline services to assigned sub‑regions in Singapore. These services include activities to support active ageing, day care, rehabilitation and support for Activities of Daily Living (ADL)/Instrumental Activities of Daily Living (iADL), typically operated by Active Ageing Centre (AAC), Senior Care Centre (SCC), Enhanced Home Personal Care (HPC+) and Home Therapy (HT) Providers.

HNF is seeking an Executive who possesses strong interpersonal communication and stakeholder management skills to coordinate these care needs for the elderly seniors in our sub‑regions with our network of providers available in the sub‑region. The incumbent will be reporting to the Head of Regional Services and is expected to be able to work effectively in a fast‑paced environment.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You’ll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others. Embark on a meaningful career with HNF today!

Please note that your application will be sent to and reviewed by the direct employer - Home Nursing Foundation.