Executive, Human Resource Services

VITAL; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

VITAL seeks an Executive to join its Human Resource Services team in Singapore. You will manage HR services for service partners across appointment, deployment, records, benefits, and training, ensuring SOP compliance and timely delivery.

The role involves handling recruitment, onboarding, letters, and HR records, plus coordinating with vendors and internal stakeholders. Strong attention to detail and IT proficiency are essential for success.

Qualifications

• 1 to 2 years of experience in HR processing is preferred; candidates without relevant experience but with a good attitude are welcome to apply.
• Preferred course of studies in Business Administration or Human Resource management.
• Strong judgement and analytical skills.
• Good attention to detail.
• Ability to work under pressure and meet deadlines.
• Effective oral and written communication with good presentation skills.
• Ability to work independently and as part of a team.
• Stakeholder management and customer service skills are important.
• IT savviness with Microsoft Office; familiarity with RPA, data analytics and AI tools is advantageous.
• HR software experience (Excelity Payroll, Workday, SAP) is a plus.

Responsibilities

• Process administrative HR services for client government agencies accurately and timely per SOPs.
• Administer HR services on recruitment, onboarding, deployment, benefits, leave, training and scholarships.
• Prepare and issue letters and related documents.
• Conduct appointment formalities.
• Handle personnel records for hires, deployments, moves, re-employments and exits.
• Sign training agreements and scholarship deeds for officers.
• File, retrieve documents and photocopy as needed.
• Update HR transactions in the HR system and escalate to HR Supervisor as required.
• Liaise with stakeholders to resolve operational issues.
• Coordinate with external vendors such as training and medical screening providers.
• Attend meetings and share post-meeting updates.
• Compile reports in established formats and SOPs.
• Perform periodic reviews and archive files per data policy.
• Provide timely, high-quality customer service to service partners.
• Suggest process improvements to achieve efficiency.

Skills

HR processing

HR systems

Stakeholder management

Analytical thinking

Attention to detail

Communication skills

Teamwork

IT literacy

Robotic Process Automation

MS Office

Education

Business Administration

Human Resource Management

HR Certification

Tools

Excelity Payroll

Workday

SAP

HRIS

Job description

What the role is:

We are seeking a highly motivated Executive to join our Human Resource Services team. As a key member of our organisation, you will be responsible for managing and administering Human Resource Services for our service partners in areas of Appointment, Deployment, Record Management, Benefits, Exit, Medical Screening, Learning and Scholarship Services.

What you will be working on:

• Processing administrative Human Resource services for various client government agencies accurately and in a timely manner in accordance to the standard operating procedures (SOPs) while ensuring compliance with policies and relevant regulations.
• Administer HR services on recruitment, onboarding, pre-service appointments, in-service appointments, deployment, benefits, leave, medical screening, learning, scholarships, sponsorships, course administration and exit administration
• Prepare and issue letters/emails correspondences and related documents
• Conduct appointment formalities
• Process personnel records for new hires, in-service officers, staff movements within/across agencies, re-employed officers and officers leaving service in the HR system.
• Administer signing of training agreements/scholarships deeds to officers
• Undertake administrative work such as document filing/retrieval and photocopying where necessary
• Update HR transactions in HR system based on SOP and submit to HR Supervisor in accurate and timely manner
• Liaise with stakeholders to ensure timely resolution of operational issues.
• Liaise with external vendors such as training providers or medical screening providers
• Attend meetings and share post-meeting updates.
• Compile reports/submissions following established formats and SOP
• Carry out periodic reviews and archive file records regularly based on data policy
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners.
• Highlight potential changes required to SOP to HR supervisors due to changes in policy or business process.
• Provide excellent customer service and timely response to service partners to address their queries
• Work with assigned vendors where related to the business process
• Constantly review work processes and systems and suggest possible improvements to achieve greater efficiency and effectiveness
• Participate in the implementation of change management to work processes due to changes in HR system, HR policy or new technologies
• Participate or volunteer in department, cross-departmental and organisation level initiatives, ad-hoc projects or tasks assigned by supervisors or by the organisation.

What we are looking for:

We are looking for individuals who are passionate to join us in transforming the delivery of Corporate Services for the Public Service. To be successful in the role, you should possess the following attributes and competencies:

• 1 to 2 years of experience in HR processing and handling of HR system is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
• Preferred Course of Studies in Business Administration or Human Resource
• Strong judgement and analytical skills
• Good attention to details
• Ability to work under pressure and deliver within stipulated timelines
• Effective oral and written communication with good presentation skills
• Ability to work both independently and as part of a team
• Strong stakeholder management and customer service skills
• Logical and Critical thinking abilities
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g., Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of HR/Payroll Software (Excelity Payroll, Workday, SAP) will be advantageous.
• Certification in HR or experience in HR will be considered a plus

We regret to inform that only shortlisted candidates will be notified.

About VITAL

Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption.More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it.If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.