Assistant Business Partner (Support)/Senior Executive/Executive, People Policy & Services

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GovTech Singapore is seeking a proactive HR operations professional to support onboarding, payroll, and employee experiences across the organisation and overseas offices. The role focuses on delivering efficient HR services while leveraging technology to improve processes and stakeholder engagement.

The ideal candidate will have strong analytical skills, experience with automation or HRIS platforms, and a growth mindset to embrace new ways of working in a dynamic public service environment.

Qualifications

• Strong analytical and problem-solving skills and a drive to improve processes.
• Experience with process improvement, automation, or digitalisation initiatives is advantageous.
• Good written and verbal communication with stakeholders.

Responsibilities

• Deliver HR operations across headquarters and overseas offices, including onboarding and payroll.
• Partner with HR Business Partners and stakeholders to ensure smooth service delivery.
• Drive continuous improvement of HR processes, systems, and employee journeys.
• Champion HR digitalisation, automation, and AI initiatives to redesign workflows.

Job description

What the role is

As part of the People & Culture Division, you will play a key role in delivering HR operations across our headquarters and overseas offices. From onboarding and payroll to process improvement and employee experience, you will partner with stakeholders across the organisation to ensure smooth and efficient HR service delivery. This role is ideal for someone who is curious, analytical, and driven to make things better. You enjoy challenging the status quo, leveraging technology to improve processes, and creating positive employee experiences throughout the employee lifecycle.

What you will be working on

Partner with HR Business Partners and stakeholders across local and overseas offices to deliver seamless HR support throughout the employee lifecycle. Manage end-to-end onboarding and offboarding processes to ensure a positive employee experience and compliance with organisational policies and employment regulations. Build expertise in employment legislation and HR practices across multiple jurisdictions to support an increasingly global workforce. Drive continuous improvement of HR processes, systems, and employee journeys to enhance operational efficiency and service quality. Champion HR digitalisation, automation, and AI initiatives, identifying opportunities to redesign workflows, streamline processes, and enhance the employee experience through innovative technology solutions. Implement and communicate new HR policies, programmes, and process enhancements, ensuring successful adoption across the organisation. Support strategic HR projects, organisational initiatives, and workforce planning activities in collaboration with cross-functional teams.

What we are looking for

Strong analytical and problem-solving skills, with a passion for improving processes and leveraging technology to enhance HR operations and employee experience. Experience in process improvement, automation, or digitalisation initiatives, with familiarity in tools such as Power Automate, RPA, AI bots, or similar technologies, will be an advantage. Experience with HRIS platforms such as Workday will be an advantage. High integrity and discretion in handling confidential information. Strong written and verbal communication skills, with the ability to engage stakeholders effectively. Resourceful, proactive, and self-driven, with the ability to identify issues and implement practical solutions. Meticulous and well-organised, with the ability to manage multiple priorities independently. A growth mindset, with a willingness to learn, innovate, and embrace new ways of working. Strong stakeholder management skills and the ability to collaborate across teams, functions, and cultures.

How We Work Together

We value individuals who work well with others, communicate clearly, take ownership of their work, and are open to learning and improvement. You should be comfortable navigating change and contributing positively to a collaborative team environment.

http://jobs.careers.gov.sg

Singapore Public Service

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.