HR Services Executive: Public Sector Operations

VITAL; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

VITAL seeks an Executive to join its Human Resource Services team in Singapore. You will manage HR services for service partners across appointment, deployment, records, benefits, and training, ensuring SOP compliance and timely delivery.

The role involves handling recruitment, onboarding, letters, and HR records, plus coordinating with vendors and internal stakeholders. Strong attention to detail and IT proficiency are essential for success.

Qualifications

• 1 to 2 years of experience in HR processing is preferred; candidates without relevant experience but with a good attitude are welcome to apply.
• Preferred course of studies in Business Administration or Human Resource management.
• Strong judgement and analytical skills.
• Good attention to detail.
• Ability to work under pressure and meet deadlines.
• Effective oral and written communication with good presentation skills.
• Ability to work independently and as part of a team.
• Stakeholder management and customer service skills are important.
• IT savviness with Microsoft Office; familiarity with RPA, data analytics and AI tools is advantageous.
• HR software experience (Excelity Payroll, Workday, SAP) is a plus.

Responsibilities

• Process administrative HR services for client government agencies accurately and timely per SOPs.
• Administer HR services on recruitment, onboarding, deployment, benefits, leave, training and scholarships.
• Prepare and issue letters and related documents.
• Conduct appointment formalities.
• Handle personnel records for hires, deployments, moves, re-employments and exits.
• Sign training agreements and scholarship deeds for officers.
• File, retrieve documents and photocopy as needed.
• Update HR transactions in the HR system and escalate to HR Supervisor as required.
• Liaise with stakeholders to resolve operational issues.
• Coordinate with external vendors such as training and medical screening providers.
• Attend meetings and share post-meeting updates.
• Compile reports in established formats and SOPs.
• Perform periodic reviews and archive files per data policy.
• Provide timely, high-quality customer service to service partners.
• Suggest process improvements to achieve efficiency.

Skills

HR processing

HR systems

Stakeholder management

Analytical thinking

Attention to detail

Communication skills

Teamwork

IT literacy

Robotic Process Automation

MS Office

Education

Business Administration

Human Resource Management

HR Certification

Tools

Excelity Payroll

Workday

SAP

HRIS

Job description

VITAL seeks an Executive to join its Human Resource Services team in Singapore. You will manage HR services for service partners across appointment, deployment, records, benefits, and training, ensuring SOP compliance and timely delivery.

The role involves handling recruitment, onboarding, letters, and HR records, plus coordinating with vendors and internal stakeholders. Strong attention to detail and IT proficiency are essential for success.