Executive – HR Shared Services (Business Support - Operations)

PERSOL SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 36 000 - 60 000; Plein temps

Résumé du poste

PERSOL SINGAPORE PTE. LTD. is seeking an Executive– HR Shared Services for Business Support - Operations in Singapore. You will be the main HR touchpoint for contractors and clients, coordinating onboarding, renewals, and day-to-day HR tasks.

Key duties include managing headcount reports, onboarding/offboarding, work pass processes, payroll liaison, and benefits administration, with emphasis on accuracy, problem-solving, and teamwork in a fast-paced environment.

Qualifications

• Diploma or degree is required.
• 2–3 years of HR experience in a professional setting.
• Resourceful with strong problem-solving abilities.
• Excellent interpersonal and communication skills; able to work in a team.
• Able to multi-task and stay resilient in a dynamic environment.

Responsabilités

• Serve as the main HR contact for Associates and clients, handling onboarding, contract renewals, and offboarding.
• Provide end-to-end HR support including work pass applications/ renewals, contract extensions, termination, and reference checks.
• Coordinate payroll liaison for timesheet and claims issues and assist with client billing queries.
• Prepare employment certifications and bank letters, manage leave, insurance, and benefits administration.
• Maintain contractor data in the HR system with timely updates.

Connaissances

Interpersonal skills

Communication skills

Multi-tasking

Problem-solving

Team player

Formation

Diploma or Degree

Description du poste

The primary role of the Executive– HR Shared Services (Business Support - Operations) is to serve as the main point of contact for both contractors (Associates) and clients, providing end-to-end support on employment-related matters, including contract renewals, onboarding and offboarding coordination, and other day-to-day HR operational activities.

Key Responsibilities

• Manage & provide internal reports on Associates headcount movement & Client’s growth.
• Provide monthly reminder for client holders for Contracts and Work Passes Due.
• Manage end to end onboarding & offboarding formalities
• Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, referencechecks, leave& claims requests, contractor bonuses.
• Help in the handling of contractor’s disciplinary & grievance issues.
• Provide HR advisory services as required to internal Consultants and Associates.
• Liaise with the payroll team to resolve contractor timesheet & claims issues.
• Liaise with payroll & finance team to resolve client billing issues, overpayments etc.
• Send monthly timesheet submission email reminder
• Timesheets & Claims form tabulations
• Preparation of Employment Certifications and bank letters
• Application of medical cards
• Manage new/renewal contract issuance, work pass applications/cancellation, tax clearance
• Manage leave, insurance, allowances and other benefits administration
• Manage the contractors’ information and ensure that regular updates are done in the system
  

Role Requirements

• Diploma or Degree
• Minimum 2 - 3 years’ experience in an HR role
• Resourceful and possess good critical thinking and problem-solving skills
• Strong team player, with good interpersonal and communications skills
• High resilience and able to multi-task in a dynamic environment

EA License No. 01C4394 EA Registration No. R22104858 (Nur Zahirah Binti Yoonus)