Executive - HR Shared Services (Business Support - Operations)

PERSOL SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 50 000 - 70 000; Plein temps

Résumé du poste

The Executive- HR Shared Services (Business Support - Operations) at PERSOL Singapore Pte Ltd serves as the main point of contact for associates and clients, handling end-to-end employment matters from onboarding to offboarding, renewals, and day-to-day HR operations.

Responsibilities include onboarding/offboarding coordination, Work Pass handling, contract management, leaves and benefits administration, and liaison with payroll for timesheets and claims, while delivering HR advisory support and

Qualifications

• Diploma or Degree.
• 2–3 years' experience in an HR role.
• Resourceful with good critical thinking and problem-solving skills.
• Strong team player with good interpersonal and communications skills.
• High resilience and able to multi-task in a dynamic environment.

Responsabilités

• Manage headcount movement reports for Associates and client growth.
• Provide monthly reminders for Contracts and Work Passes due.
• Manage end to end onboarding & offboarding formalities.
• Assist in Work Pass application/renewal, contracts extension, termination, resignation, reference checks, leave & claims requests, contractor bonuses.
• Help in disciplinary & grievance handling for contractors.
• Provide HR advisory services to internal Consultants and Associates.
• Liaise with payroll to resolve contractor timesheets and claims issues.
• Liaise with payroll & finance to resolve client billing issues and overpayments.
• Send monthly timesheet submission reminders.
• Prepare employment certifications and bank letters.
• Manage new/renewal contract issuance, work pass applications/cancellation, tax clearance.
• Manage leave, insurance, allowances and other benefits administration.
• Maintain contractors' information and regular system updates.

Connaissances

Strong communication

Team player

Interpersonal skills

Problem solving

Formation

Diploma or Degree

Description du poste

The primary role of the Executive- HR Shared Services (Business Support - Operations) is to serve as the main point of contact for both contractors (Associates) and clients, providing end-to-end support on employment-related matters, including contract renewals, onboarding and offboarding coordination, and other day-to-day HR operational activities.

Key Responsibilities

• Manage & provide internal reports on Associates headcount movement & Client's growth.
• Provide monthly reminder for client holders for Contracts and Work Passes Due.
• Manage end to end onboarding & offboarding formalities
• Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, reference checks, leave& claims requests, contractor bonuses.
• Help in the handling of contractor's disciplinary & grievance issues.
• Provide HR advisory services as required to internal Consultants and Associates.
• Liaise with the payroll team to resolve contractor timesheet & claims issues.
• Liaise with payroll & finance team to resolve client billing issues, overpayments etc.
• Send monthly timesheet submission email reminder
• Timesheets & Claims form tabulations
• Preparation of Employment Certifications and bank letters
• Application of medical cards
• Manage new/renewal contract issuance, work pass applications/cancellation, tax clearance
• Manage leave, insurance, allowances and other benefits administration
• Manage the contractors' information and ensure that regular updates are done in the system

Role Requirements

• Diploma or Degree
• Minimum 2 - 3 years' experience in an HR role
• Resourceful and possess good critical thinking and problem-solving skills
• Strong team player, with good interpersonal and communications skills
• High resilience and able to multi-task in a dynamic environment

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