*Entry Level* Assistant / Centre Manager - Learning Centre #NJN

Recruit Express; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education company in Singapore is seeking a dedicated individual for a customer acquisition role. This position involves onboarding parents into the company's community, recommending coding programs, and supporting customer initiatives. The ideal candidate should have a diploma or degree, and no prior experience is necessary as training will be provided. A strong capability in communication and relationship management is essential. Competitive salary of $2800 to $3500 per month plus bonuses.

Benefits

Quarterly and annual bonuses

Qualifications

• Diploma or Degree holder in any field.
• Open to candidates without experience; training provided.
• Strong communication and relationship management skills.

Responsibilities

• Onboard new parents to the company's community.
• Recommend suitable coding programs for students.
• Support customer success initiatives and engagement events.
• Maintain customer relationships and manage community.
• Plan lead generation events and ensure payments are processed.
• Follow up with parents for conversions.
• Handle general administrative duties.
• Document and update customer information in CRM.
• Track student progress and maintain relationships with parents.

Skills

Customer relationship management

Communication skills

Event planning

Education

Diploma / Degree in any field

Job description

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Bukit Panjang

9am - 6pm (Mon - Sun, any 5 days per week as per rostered)

$2800 to $3500 per month + quarterly / annual bonus

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Diploma / Degree in any field
• Those without experience are welcome to apply as on job training will be provided!

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.